Norfolk Motel

SUMMARY: affordable, clean bed, but the rest of the room was filthy and smelled strongly of cigarette smoke. PROS: relatively affordable; easy online booking; polite staff over the phone; relatively safe; working A/C; clean mattress and sheets; easy check-in and check-out. CONS: strong cigarette smoke smell; visibly filthy floors and walls, and moldy tub; broken/missing deadbolt latch on the door; cracked flooring. MORE DETAILS: We stayed there on the night of August 10-11, 2025 on our way to PEI. We arrived at 1:30am and left at 8:30am. We had booked online earlier that same day, and our options were limited. It was about half the price of all other options that night, but was still not worth $120.00 CAD given the value of the experience. (In hindsight, we should have booked better accommodations ahead of time, so we could have at least gotten some quality sleep and a clean shower.) The first thing we noticed was the strongest cigarette smoke smell I’ve ever smelled, and it didn’t dissipate throughout the night and lingered just as strongly the next morning. The smell wasn’t present outside the room, only inside the room. The room itself was filthy. The inside of the door was covered in what appeared to be dried blood, as if someone had wiped their bloody nose on it. There was mold in the shower. The floor was dirty with both loose debris and caked on grime in the corners. The floor had a piece missing between the bathroom and bedroom that left a jagged edge and exposed screw. The dead bolt latch was broken, so we locked the handle lock and moved an armchair in front of the door for extra protection. The only clean part of the room was the mattress and sheets, so we ultimately decided to try to sleep there as we’d already paid and it was late. I didn’t have a very good sleep, but my husband barely slept at all as he kept worrying about the possibility of bedbugs. Thankfully, we didn’t end up encountering any bedbugs on the night, and didn’t bring any with us after our visit (I’ve heard sometimes that can happen if they get into your luggage). I unfortunately don’t remember the room number. It was located around the back of the motel, near a dumpster surrounded by scattered junk that looked like it belonged on a horror movie set, including several large broken electronics stacked on a rusty wheelchair that could seriously hurt someone if it toppled over. It was easy to book and pay online. The staff I spoke to over the phone after booking was polite and friendly. They accommodated a late-night arrival by leaving the room door unlocked, though I realize now that could have easily been a safety issue. It was an easy checkout in the morning, simply leaving the keys in the return box. It’s unfortunate that the room itself was so disappointing, as the staff seemed well-intentioned. I hope they can improve that room.

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The room was clean, the staff was friendly, the beds were comfortable and clean. I’m not sure what the bad reviews are for on here but they had me scared, however, for $100, it was clean, we had a mini fridge and a microwave, and it served the purpose! The traffic going by in the mornings is a little heavy and the curtains could’ve thicker but those are my only complaints.