Paradise Stream Resort

First time going for my girlfriend and I for Valentine’s Day. We stayed in the Champagne Tower suite. The experience was nice overall, and the amenities were fun and enjoyable. The bed was atrocious to sleep on, though. It’s outrageous to spend over $1,500 for something as simple as a bed to be so hard and uncomfortable to sleep on. As nice as the place was, I definitely did not get my money’s worth. You could spend the same amount of money and get much more than what you get here. If you choose to go here, make sure you spend less than $600 because that’s as much as you should spend on this trip.

We went for a long weekend getaway. It was perfect. The staff is friendly and helpful. The food is wonderful. You will never be bored ,so many things to do. Whether you want to be alone or you want to join in the activities, you will have a wonderful time. 😊

Land of love? More like the land before time. This place was absolutely terrible. It was so outdated my grandparents house growing up looked more modern. When we first arrived their system was down and we had to wait around for 45 minutes just to get our room key. We stayed in the champagne tower suites. As soon as we stepped into our room there was black soot everywhere, even the couch was covered in it, the ceiling was also covered in water damage and looked like it was about to fall apart, and the screws to the champagne hot tub was rusted and falling out with the mirror glass broken and shattered around it. We called the front desk and had to wait 45 minutes to be moved next door. Which you would think that was the end of our troubles,nope. In our new room the toilet clogged in that room two days in a row. The water pressure was garbage, the toilet wouldn’t even flush a tissue without having to press the knob 2 to 3 times. The maintenance guy took about an hour to come and caused the toilet to overflow the second time and called housekeeping to clean it up, who never came. He eventually came back 30 min later with a towel and realized he broke a bolt while plunging it. He was cursing up a storm the enitre time and ended up hurting himself in the process and not just that it took him and another person 4 hours to "fix" it (which he never actually fixed because it leaked all night long and formed a huge puddle around our toilet which was never cleaned cause housekeeping never showed up). He also left his blood on the toilet after busting his hand while trying to fix it. It was disgusting! Our pool was cold when it was supposed to be heated and our sauna didn’t work. The carpet looks like it hasn’t been steam cleaned since the day they put it in. There was dust everywhere. They cover holes with spray paint and cracks with clay instead of repairing them. I wouldn’t recommend this place to my worst enemy. After speaking with the manager we got a partial refund because we eneded up leaving early and after explaining everything i stated above she didnt even sound surprised, more like disspointed and looked like she expected what the convo was going to be. Do yourself a favor and save your money by not visiting this place.