Polos Hotel

The main issue was the room they gave us. We booked a quadruple room, which looked presentable from the photos, which in the end did not live up to it at all. They gave us a room, barely the size of a warehouse, in the semi-basement with only one small window. It was full of mold behind and under the beds, but also in the bathroom, where we avoided opening the cupboard every time because of the stench. A girl from the group got sick and developed a rash because of the mold. Unfortunately, we did not take any photos to attach. Although the bathroom had been renovated, the partition between the toilet and the shower was wooden, which resulted in it swelling from the water. Furthermore, there was no space, nor was it given to us, to spread out our wet clothes, resulting in four people using the small window with their clothes and towels resting on the cement outside it. Unfortunately, our experience was not good. This room, apart from not even fitting two people, was unsuitable for accommodation and should not be offered to people who have trusted you with their money.

We booked a double room through a travel agency. Upon arrival, we were given a tiny room, located behind the kitchens and breakfast room, with a small balcony overlooking the kitchen courtyard. This "double room" turned out to be two …

3-star mediocrity Double room booked through a travel agency. We arrived and were assigned a tiny room behind the kitchen and breakfast room, with a small balcony overlooking the kitchen courtyard. The double room turned out to be a room with two separate beds. No matter, the hotel employee made the double bed in our presence by pushing the two beds together and placing a piece of cut-up foam mattress between them, and then we put the sheets back on, which were obviously too small. The bathroom is tiny; the advantage is that you can relieve yourself while brushing your teeth and taking a shower. The toilet leaks, you have to flush it three or four times to stop it, not to mention the cracks in the shower wall and the patching required to repair it. And let's not even mention the bed, which is very hard, with springs digging into your back. Room that is not often used in view of the dust on the bathroom product samples. In short, we spend the night, ultra noisy because of the kitchen, and the general lack of soundproofing, we hear our neighbors talking or more. In the morning we ask to change rooms. We move to a slightly larger room, with a view of the pool this time. The bed is slightly more comfortable, but still the same, 2 single beds with a piece of mattress. Breakfast does not include much, don't be difficult. Arrives the weekend, and there, a hundred young Erasmus students arrive, who thought they were in a youth hostel, singing at the top of their lungs, music and so on. As a result, a terrible night, and regarding breakfast, even less plentiful than the day before. In short, the hotel is not worth its 3 stars, especially when you see the pseudo repairs and maintenance carried out, the painter should learn his trade, my 5 year old daughter is not so overflowing. The pool is pretty good, but the deckchairs are worn over time, the umbrella is torn, and the staff is barely smiling. The photos are not contractual; they must be from when the hotel opened, when everything was new. In short, it should be banned from agencies.