Pullman Reef Hotel Casino

35-41 Wharf St, 4870, Cairns City, Australia
Excellent 209 Reviews
4.5
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Pullman Reef Hotel Casino

Experience the epitome of luxury at the Pullman Reef Hotel Casino, offering stunning views, world-class amenities, and a unique wildlife encounter in Cairns.

  • 24 Front Desk
  • Lift
  • Fitness Centre
  • Business Centre
  • Facilties for disabled guests
  • Free Wifi
  • Restaurant
  • Breakfast
  • Bar
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Standard King Room

Address: 123 Main Street

Experience the epitome of luxury at the Pullman Reef Hotel Casino, offering stunning views, world-class amenities, and a unique wildlife encounter in Cairns.

The Pullman Reef Hotel Casino redefines luxury in Cairns. With spa baths in every room, gourmet dining options, and breathtaking views, it's perfect for travelers seeking an unforgettable experience. Enjoy the rooftop pool, a vibrant casino, and proximity to the Great Barrier Reef.

Highlights

  • Luxurious rooms with spa baths and balconies
  • Rooftop pool with stunning views
  • Diverse dining options with local flavors
  • Unique Wildlife Dome for family fun
  • Boutique casino for entertainment and gaming

Popular Amenities

  • 24 Front Desk
  • Lift
  • Fitness Centre
  • Business Centre
  • Facilties for disabled guests
  • Free Wifi
  • Restaurant
  • Breakfast
  • Bar
See more amenities

At a Glance

Check in and Check out times

Check in from 2:00pm
Check out until 11:00am

Languages Spoken at the hotel

Multi-language staff

Tips from the concierge

  • Visit the Esplanade markets for local crafts and food
  • Take a sunset cruise for stunning views of the inlet
  • Try the local seafood at nearby restaurants
  • Explore the nearby Daintree Rainforest for a day trip
  • Book Great Barrier Reef tours in advance for better rates

Featured Reviews

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Tolga Can
January 26
I finally had a chance to write my review about our experience. We stayed there last Christmas for six nights. The hotel was amazing in terms of its location; it is very close to the marina where the tours set out, and there are great restaurants on the way, such as Ollie’s Italian. However, there were several things that made me uncomfortable during our stay: the breakfast, the so-called complimentary items they offer (!), and the TVs in the rooms. The breakfast was an à la carte service offered by the Merchant Café, which is located between the hotel and the casino on the ground floor. The options were very limited—only 11 items (you can check the photos). Although the food was tasty, the dishes were very basic and quite similar to one another. When I ordered more food, the staff responded with comments like, “Are you sure you can finish it?” I completely understand their zero-waste policy; however, their attitude was shocking and very rude. When I asked for a half portion or a mixed plate, they were not helpful at all in customising the order on the very first day. The small café did not meet my expectations for a so-called five-star hotel. I think the manager should visit other brunch cafés and compare what they offer. If we had stayed for just a couple of days, it might have been okay, but for six days, the options were extremely disappointing. They should offer pastries such as croissants or cookies, as well as pancakes, etc. The menu is also not attractive for kids. There was a couple staying with children, and the kids were asking for cereal and chocolate, which of course were not on the menu. Another issue was that the rooms are old. You cannot connect your Netflix account to the TVs, and overall, the rooms need to be modernised as they feel a bit outdated. The last issue is that although they offer items such as mouthwash, cotton swabs, or complimentary water, you need to call reception to request them. Why aren’t these items already left in the room? Why should the customer have to ask for basic amenities? That said, the reception staff—especially Jacob—and Kristina at the Merchant Café were very friendly and helpful. I believe the real problem lies with upper management, as this hotel did not feel like a five-star property when I compare it with the five-star hotels I have stayed in across Australia, Europe and Southeast Asia. As in life, there were both pros and cons, but I would not recommend this hotel to friends who are planning to visit Cairns.
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Carolynn Hill
January 26
Staff were amazing Rooms are spacious and very clean Breakfast was 10/10 highly recommend Great location
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Amit Mehta
January 26
Very good rooms. Great location and amazing room service
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Important to know

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Location

35-41 Wharf St, 4870, Cairns City, Australia
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Payment methods accepted at hotel

American Express, EC, JCB, Diners Club, MasterCard, Visa

What To Expect

Guests at the Pullman Reef Hotel Casino can expect an unparalleled experience marked by luxury and comfort. Each room is thoughtfully designed for relaxation, featuring high-end amenities and breathtaking views. The hotel's service is exemplary, with a dedicated staff ready to cater to every need. Visitors can indulge in fine dining or casual meals at the on-site restaurants, and unwind at the rooftop pool or in the spa facilities. For entertainment, the boutique casino offers a thrilling atmosphere, while the Wildlife Dome provides a unique and memorable experience with Australian wildlife. Whether relaxing by the pool, enjoying a gourmet meal, or exploring the local attractions, guests will find their stay at Pullman Reef Hotel Casino to be both luxurious and unforgettable.

About this Location

The Pullman Reef Hotel Casino is strategically located in the heart of Cairns, offering guests easy access to a plethora of attractions. Just a short stroll away, visitors can explore the Cairns Esplanade, famous for its vibrant markets, waterfront boardwalk, and stunning lagoon. The hotel is also conveniently situated near the bustling Reef Fleet Terminal, where travelers can embark on tours to the Great Barrier Reef, one of the world's natural wonders. Nature lovers will appreciate the proximity to the lush Daintree Rainforest and Kuranda Scenic Railway, both of which offer breathtaking views and unique wildlife experiences. For those who enjoy culture, the Cairns Art Gallery and local Indigenous cultural sites provide enriching experiences. The lively city center is packed with shops, cafes, and nightlife, making it an ideal base for exploring all that Cairns has to offer.

Pullman Reef Hotel Casino, 35-41 Wharf Street Queensland PO Box 7320, Cairns - QLD, QUEENSLAND

Why book?

Book your stay at the Pullman Reef Hotel Casino for an extraordinary blend of luxury, comfort, and local adventures, ensuring an unforgettable experience in Cairns.

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Pullman Reef Hotel Casino

More Facilities

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General

  • 24-hour reception

  • Reception desk

  • Security guard

  • Currency exchange

  • Elevator/lift

  • Graden

  • Terrace

  • Smoking allowed (fees apply)

  • Smoking areas (fees apply)

  • Television in lobby

  • All Spaces Non-Smoking (public and private) (fees apply)

  • Smoke-free property (fees apply)

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Beauty and wellness

  • Sauna

  • Jacuzzi

  • Massage (fees apply)

  • Massage (fees apply) (fees apply)

  • Spa (fees apply)

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Sports

  • Gym

  • Diving (fees apply)

  • Fitness facilities

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Accessibility

  • Wheelchair access to restaurant

  • Accessibility features

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Parking

  • Parking (fees apply)

  • EV Charging station (fees apply)

  • Valet Parking (fees apply)

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Business

  • Wheelchair Accessible

  • Mobile phone coverage

  • Conference Hall

  • Meeting and presentation facilities

  • Photocopy machines (fees apply)

  • Fax and copy machine (fees apply)

  • Business center

  • Meeting and presentation facilities (fees apply)

  • Event facilities (fees apply)

  • Rental video equipment and computers (fees apply)

  • Video Conference (fees apply)

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Internet

  • Internet access (fees apply)

  • Wi-Fi

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Rooms

  • Interconnecting rooms available

  • Room service (fees apply)

  • Laundry service

  • Smoke Detector

  • Safe (in room)

  • Linens

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Transfer

  • Car rental (fees apply)

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Pool and beach

  • Spa tub

  • Aquapark (fees apply)

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Kids

  • Babysitting and childcare (fees apply)

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Meals

  • Cafe (fees apply)

  • Bar

  • Restaurant

  • Banquet Hall

  • Breakfast

  • Breakfast a la carte (fees apply)

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Others

  • Local and international calls (fees apply)

  • Airport Shuttle (fees apply)

  • Printer (fees apply)

  • Golf (fees apply)

  • Golf practice facility (fees apply)

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Recreation

  • Casino

Nearby Hotels to Pullman Reef Hotel Casino

Pullman Reef Hotel Casino

Nestled along the picturesque Trinity Inlet, the Pullman Reef Hotel Casino stands as Cairns' most prestigious five-star hotel. Each of the luxurious rooms features a private spa bath and a garden balcony, offering stunning views of the city or the serene waters of the inlet against a backdrop of majestic mountains. Guests can unwind in style, enjoying modern decor and top-notch amenities designed for comfort. The hotel's rooftop swimming pool provides a perfect spot to soak up the tropical sun, while the well-equipped gym caters to fitness enthusiasts. With four exquisite restaurants and bars on-site, culinary delights abound, serving everything from local delicacies to international favorites. The unique Wildlife Dome offers an extraordinary opportunity to interact with native Australian wildlife, making it a favorite among families and nature lovers. For business travelers, the hotel boasts comprehensive conference spaces and meeting facilities, ensuring all needs are met for corporate events. Whether seeking leisure or business, the Pullman Reef Hotel Casino sets the standard for luxury and relaxation in Cairns.

Rooms number

128 rooms

Visa Information

  • If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All the agreements are only made between you and the hotel.

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Room Amenities