Qualys-Hotel Auberge du Forgeron

We had already dined at the Auberge, both the fine dining and bistro sections, and had a very positive impression of the restaurant. We decided to return one Friday for lunch with our 2-year-old son, and it was a complete disaster! The welcome: we almost left… Several of us arrived at the same time. A young man asked if we had a reservation, we said no, he went to seat a couple in the bistro section and left us standing there without a word. He came back and completely ignored us, not even a glance… we couldn't understand his behavior. Then, a few minutes later, the man we assumed was the manager came to seat us (the young man could have simply told us that his colleague would take care of us in a few moments if he wasn't able to seat us). We were offered a table with a high chair for our son, but we never received the high chair! We ended up taking the chair from the next table! The young waiter took our order for an aperitif, starter, and main course, and we asked for the children's meal to be served immediately. The aperitifs arrived with a bowl of peanuts (my husband was served a beer that wasn't the one he'd ordered, and I asked for a glass of sweet, mellow white wine; the waiter made a note of it, but when it came time to serve, I wasn't even told which wine had been served). However, the children's meal took forever to arrive, especially since the young waiter at one point asked if he could send the children's meal—of course, that's all we were waiting for, and we had made that clear from the start! Then the starters arrived, a complete disaster! My husband had ordered a soft-boiled egg on a bed of vegetable velouté, served without a spoon and cold (really cold!). I ordered grey shrimp croquettes, but I ended up with two soggy, cold croquettes and three-quarters of the plate was disgusting salad (it tasted like damp, inedible). We called a waiter to bring back the soup and make it hot because it was indigestible. I should mention that mine was cold too, but I was happy with it since the portion was small and I ate it quickly. We waited at least 10 minutes for my husband's plate to come back, still without a spoon, which we had to ask for! And by then it was lukewarm... Then came an interminable wait for the main courses, which were of very average quality, with, once again, spoiled salad. We asked them to start the children's dessert (ice cream) at the same time, and again, we had to ask a second time because it was taking so long; it was difficult to keep our son still with such disastrous service. After an hour and a half of service, we decided to end the meal and skip dessert! I went to get my son settled in the car while my husband paid the bill. Against all expectations, they didn't even ask if everything was alright, and they made him pay the €83 bill without any gesture of goodwill or anything. Unbelievable! The least they could do when a meal goes so badly is offer drinks or the children's menu—some kind of gesture! But not even saying a word to the customer to ask if he was satisfied is so unprofessional! We were more than disappointed with this lunch, especially since we left a small bill for it! We won't be recommending it and we won't be returning under these circumstances. According to recent reviews, we're not the only ones who have had problems with the welcome, service, and quality. It's a real shame because the establishment had a good reputation; perhaps there's been a change of ownership, I don't know. Sincerely

Excellent cuisine for this high-quality gastronomic experience with its seven-course menu. Everything is perfectly balanced in flavor, and the dishes are beautifully prepared. The portions are generous, perhaps too much for one evening. A great restaurant for a great time. Well done to the team.

We chose to celebrate our wedding at the inn on October 25th and we were absolutely delighted. Everything was perfect! Superb service, staff attentive to each guest. An excellent meal from appetizer to dessert, everyone thoroughly enjoyed it. Excellent selection of champagne and wines. We trusted you completely and we were right to do so. Thank you to Romain and his amazing team :) We will definitely be back!