Radisson Sudbury

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Hotel is very run down. Every time you rolled over the bed sounded like it was going to collapse. The door handles were about to fall off and the security latch was broken.

I spent two nights here on a work trip. Night one I noticed that the room was not as clean or as well maintained as I would like and that the bathroom smelled of cigarettes.. but at first I thought it was passable for a couple nights on a work trip. I did notice that there was water damage on the ceiling and on one wall. I ate at pestos my first night, the food did not meet my expectations and the service was not very attentive despite there only being 3 tables of guests. Breakfast was mediocre. The yogurt offered was room temp/warm by 730am The hotel was very loud through the night, consistent door slamming which woke me several times. The hallways were overall a negative experience with musty, dirty carpets. Day two, I returned from dinner to the fire alarms going with guests inside the lobby and outside the hotel. There were no staff visible to explain the situation. The fire department did show up and give the all clear about 20 minutes after I got there. I had to switch rooms at 1130pm on my second night because there was a leak in my ceiling bad enough that the noise of dripping water woke me. I was worried about damage to the building or a surprise 3am shower, so I called the front desk. The receptionist said they would see if there was another room available and to give them 5 minutes.. 15 minutes later I called back and had to ask for an update. I was instructed to come to the front desk for a new key, and had to bring all of my items down with no offer of a luggage cart being brought to me for the inconvenience. I was moved to a basement level, conjoined room, that smelled of cigarette smoke where I immediately found a hair in the bed... I did not feel safe here as a female traveling alone, the area is known for being one of the worst in Sudbury, and I did not like being on the main level with a patio door to outside given the number of homeless people in the area. Save yourself the trouble - I debated sleeping in my car in the parking garage over staying the second night here.