Ramada By Wyndham Newburgh/West Point

Please avoid this place. The rooms are dirty and smell bad. There are insects inside the rooms, and one of my friends was bitten on the eye and several other parts of his body. His eye became completely swollen.

This hotel is a complete dump!!! The key card entry door at entrance B was broken so anybody can gain entry, which they did. There were several , looked like homeless people, who were hanging around that entrance upon our arrival and through out the night and into the morning, which made us feel very unsafe. The hotel claims to be a smoke free hotel but when we arrived, the hallway to our room smelled heavily of marijauna and cigarettes. When entering the hotel, the wallpaper was heavily damaged. The guest room doors have blue painters tape with the room numbers written on them. Once in our room, we found the ceiling had some sort of water damage at some point which was poorly patched up. Thick dust was on the lamps on both sides of the bed as well as on top of the armoire. The microwave wasn’t clean and smelled bad. There were no bed bug covers for the mattress. The mattress itself had stains as well as some of the bedding as well. We had to go to the local Walmart to purchase our own bed sheets. The phone in the room had no line to the wall so there was no way to make calls from the room, which I tried to do when I needed to call the front desk to find out why there was no internet as was advertised. So I walked to the front desk to find out what was the problem with the internet. I was told someone working on the upper level of the hotel “cut the line” to the internet. I asked twice why there was no line to the phone in the room and the clerk at the front desk never answered that question. The anti slip material in the tub was peeling. I say all this to say, again, this place is a dump. DO NOT STAY HERE!

If I could give this place 0 stars I would. Please do not stay here. My review is very similar to others. What's interesting was that we used to stay here all the time and never had a problem. But this time? Terrible. No locks on outside doors. Sketchy looking characters waiting at back door. Blue masking tape on door with room number written on it instead of an actual door number sign. Hotel smelled of weed. I will say, our room did not smell, it smelled clean. Did not find any indication of bed bugs or roaches. Sheets on bed were filthy, brown spot on sheet. Wine spots on mattress. Went to Walmart to get our own sheets. Phone had no hookup at all so just for show. No wifi and website says free wifi, clerk said someone cut the wire. Bathroom filthy. Had to disinfect everything. Wallpaper peeling and looked like water damage. Lamps incredibly dusty. Did have microwave. And coffee machine. Just terrible terrible stay. And clerk did not even ask how stay was. Awful.