Rawdon Golf Resort

Booked a room at the Golf Resort website. Was sent to a room at a dumpy motel across town? Surprise! Issue was fixed quickly, but the booking process is confusing and misleading. I booked what I thought was a cozy, romantic room at the Rawdon Golf Resort — great photos, beautiful location, restaurant on site, activity rentals, the whole vibe. I researched other options in town and specifically chose this place. Imagine our surprise when we arrived, hauled all our bags inside… and discovered our room did not exist. After re-reading the check-in text, it turned out our reservation was actually for a completely different motel across town — a motel I had researched and very intentionally chosen not to stay at. At no point during booking was it made clear that I wasn’t booking a room at the Resort itself, even now reviewing the website I cannot see how they are affiliated. We drove to the motel (completely dark and spooky, ghosts of cigarettes and holes covered by Home Sense kitsch and laminate, and only one other room occupied), confirmed our fears, and called the Resort. To their credit, the staff member fixed the situation immediately and moved us to a room at the actual Resort hotel (for an additional fee). While I appreciated the fast resolution, the experience felt stressful and misleading — not ideal when you’re aiming for “romantic getaway” and accidentally start with “administrative scavenger hunt.” We lost time, missed the chance to eat at the restaurant, and skipped the activity rentals we’d planned. The Resort itself was lovely once we finally got there, but the booking system seriously needs clearer labeling between properties. Future guests deserve to know where they’re actually sleeping before they arrive with bags in hand.

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