Resol Hotel

I definitely don't recommend the hotel, especially the Annex Building room (filthy, stinky, uninhabitable outside the building in the commercial zone). The food is very poor, the distance to the sea and the hotel beach is 500 meters - there are few sunbeds, one next to the other like herrings. The service, apart from the reception, is impeccable. Overall, Bali is a beautiful, quiet, larger village.

It's a shame this hotel doesn't live up to its potential. The grounds are lovely, and the atmosphere is great thanks to the entertainment staff. However, the hygiene is questionable, both in the rooms and the restaurant. Beds are made, but …

This place is classified as a 4-star hotel; however, my partner and I's experience did not meet our expectations of a 4-star hotel, but rather a 3-star hotel (since you have to pay a hotel tax, it makes quite a difference). We rented a room with a private pool. The private pool was dirtier, where the water bordered the edge, it was quite green and the fence to the pool area did not have a gate. The deckchairs were not cleaned for a long time - a lot of webs and dirt which we had to clean manually. But the pool was cleaned out of bugs each morning. The hotel promised a dedicated fitness area; there were some exercise machines there, but they were not available to hotel guests - they were covered with tarpaulins. The all-inclusive stay included alcoholic drinks and cocktails at the bar, the menu did not include any classic options and the quality was also a bit lacking. However, the staff was helpful and friendly. The room had an old fridge that was very dirty, the safe for storing valuables was stuck together with adhesive tape, the sheets on the bed were washed but had stains and had the name of another place. There was no wardrobe available, only a stick with hangers. The curtains also had clearly visible stains. The bathrobes provided were torn at the sleeves and missing a belt. The hotel had great food, but after 3 days it got a bit repetitive, but the quality was decent. I would prefer bigger seafood selection though. There was a barbecue for dinner, which offered an alternative. An early breakfast or lunch could be arranged, but an early breakfast only meant the option of making toast with ham and cheese or a sweet toast, no hot breakfast option. However, for lunch it meant 2 slices of toast with a slice of cheese in between - not at all sufficient and not very healthy, 1 fruit, 2 biscuits and water. The à la carte menu only included a choice of two main courses, which had obviously been heated in a microwave, and one of the menu items was missing. But otherwise, the common pool was nice, deck chairs were available around the pool (some were a bit broken but still usable), the distance to beach was great with free deck chairs available for hotel guests which was wonderful. The room was cleaned daily with towels changed every 3 days which was great. But there was no option to hang on the door "Do not disturb"/"Do not clean today" sign if we wished.