Royal Hideaway Playacar All Inclusive - Adults Only

I will still give this resort a 5 perfect stars due to meeting all my finicky demands. I originally booked the ocean view suite but upon arrival I was told there’s issues with it (so they tried “selling” the presidential suite- which I don’t want due to its lack of privacy. Presidential suite (2726) is overlooking the swimming pool with a balcony that looks like you’re about to give a concert - lol) AND beaten by the sun). Any how, after 2-3 hours of waiting, the manager upgraded us to presidential suite since there’s really no other option and offered to give us the Balinese bed for the duration of our stay. Sounded great to me and we were really tired and just wanted to eat. Any how, the presidential suite they gave us also have water leak issue… I meant pouring like a waterfall issue- lol. We also didn’t have internet, water, and electricity of 2 days. On top of that, they called us at 8PM saying that we have to pay for the last night (since we have two bookings). They called at the time that they were fixing the water falls in our bedroom so I was really pissed at that time- I really should have the room for free. But despite all those mishaps, the Balinese bed, the view, and the beachfront restaurant made our stay a 5 star! This is the only resort I know that has a restaurant right on the beach. I also especially love the clam shell sunshade for every lounger on the beach. So, if you can’t get the Balinese bed, those beach loungers are plentiful and each pair gets a clamshell sunshade! As for the pool loungers, I am not sure though why some guests wakes up as early as 4:30 AM to save their spot. There’s plenty available BUT I guess they like the pool and the proximity to the restaurant and toilet - lol. Any how, another reason for my 5 star rating is the room service - especially the salmon dish! I really rather eat in my room than dress up and go to the restaurants. I didn’t really like any of those food in their a la carte restaurants. We mainly ate at the beachfront restaurant and room service. Finally, the water pressure and temperature in our shower is perfection! I look forward to showering - lol. Overall, despite the issues we’ve encountered , we ended up still having a great time. They tried everything they can to make our vacation a relaxing one. They tried to pamper us the best they can. Any resorts will have issues. And this sure has plenty. BUT, there’s something about this place that simply made my stress melted away. Everywhere I go smells so good. I already made a reservation for next year. Hopefully, the room I want- Ocean view Suite- will be ready to receive guests. I forgot to mention, I had the best massage by Guadalupe!!!! She unknotted years of stress building on my shoulder.

We had a wonderful stay in this little paradise of only 200 rooms. The location (proximity, beauty, pools, and beach) is superb. The peaceful atmosphere of the past has changed; it's a bit noisier with several groups. The restaurants are excellent, but the lunch buffets are very basic, and ordering à la carte takes a very long time. The beach chairs aren't very comfortable, and the pool chairs, like everywhere else, are blocked even though it's forbidden. Despite everything, we loved our stay and our room.

This was our second trip to Royal Hideaway Playacar, and somehow it managed to be even better than our first. Returning felt like coming home — the staff remembered us, greeted us warmly, and made us feel just as welcome and cared for as the very first time. Once again, the service across the resort was outstanding. Every staff member we encountered was professional, friendly, and genuinely dedicated to making our stay perfect. The food continued to impress us — Spices, Las Ventanas, Grill were fantastic again — and the overall atmosphere of the resort remains one of the biggest reasons we came back. A very special shoutout to Alexa and Carlos, who truly elevated our trip. Their energy, kindness, and enthusiasm made each day memorable. Whether it was morning activities, poolside fun, or evening entertainment, they consistently went above and beyond. You can tell they care deeply about the guest experience, and their positive attitude made such a huge difference. We also want to recognize the rest of the entertainment and activities team — including several amazing staff whose names we didn’t catch — for creating an environment where we never felt the need to leave the resort. There was always something enjoyable to do. Pool chair management continued to be excellent, the beach was beautifully maintained with minimal seaweed, and the resort grounds were as stunning and peaceful as ever. Our room was spacious, clean, and comfortable, providing the perfect retreat at the end of each day. Overall, this second visit reaffirmed why Royal Hideaway Playacar has become one of our favorite places. Outstanding staff, amazing food, top-tier diving, and a welcoming environment that makes relaxation feel effortless. We’re already looking forward to our third trip — because once you experience this level of care, it’s hard to imagine going anywhere else.