Sailport Resort Waterfront Suites on Tampa Bay

My understanding is that these are independently owned units so mileage may vary from one to the next. I stayed in 279 and it was not great. The dishwasher backed up and leaked all over the floor and despite being told about it, no one came to fix it. The doors to the bedrooms and bathrooms barely open and shut. They need to be at least adjusted, but probably sanded/planed down on the ends so they open and close freely. The pots and pans were terrible, with teflon scratched and flaking off (which is carcinogenic). The knives were so dull they couldn't cut kiwi and ripe avocados without looking like they were chewed on. One bathroom was redone and nice, but the other was old and felt dirty. The exercise equipment available outside is suitable for women and old people but not for athletic males so don't count on a good workout. You can do dips and pullups but that about it for useful exercises. You can pound out some miles by going up and down the street that the hotel is on, but it's pretty boring. The problem is the main causeway isn't a road I would want to be running on if avoidable so factor that in. Everything is a bit of a drive, but the location isn't too bad in my opinion. Also, they give you $15 in credit at the restaurant and store, to be used each day. Water bottles are $3 ea and everything else is similarly priced. I got 1 bottle of water, a 1-load Tide packet, and 2 go-go squeezes...that's it. Another day I spent $10.50 of the $15 on one Rece's peanut butter cup and one almond joy...so those are apparently $5 each. Kind of outrageous. Also, our booking said we would get 2 bottles of water and 1 assigned parking space. Neither of those things happened.

I booked this hotel as honeymoon gift to my husband. I regret it with all of my heart. It has been nothing but disastrous since the beginning. The problems really started when the manager, Ann, would not refund us for the first night or our stay after our flight was cancelled last night. We finally got another flight into Tampa today, and our original plan was to extend our stay at the hotel for four more nights. However, because of the terrible leadership and customer service at the hands of Ann we are now only staying there one night, and not because we want to. We are literally only staying there because we are being forced to by staff since they won’t assist us in anyway and they already charged my credit card $500. We have not even landed in Florida yet, and this is the welcome we are getting from a “luxury hotel”. I have traveled all over the world and am a very loyal customer when I am treated right. I will never recommend this place to anyone, ever.

Aging Condos on waterfront beach. Lots of seaweed on beach. Furniture in room was chipped and old. Pool was nice and roomy and complemented a tiki bar with limited but delicious sandwiches,tacos, and cocktails.