Spokane Club Inn

If you want to be surrounded by homeless begging for money and people doing drugs right on the sidewalk than this is place for you. Unfortunately the guest parking is almost a block away from the front door which you can't even see from the parking garage, which is not secured by anything but a security arm which you can just walk around. Also if you have a concern for your own personal safety, this hotel will not give you a refund "they stick to their policy". I came in from out of town for an overnight inventory, which means I get off at 230am. I arrived around 4pm, Christian who worked the front desk was amazing!! 10/10 for this employee. I went to my room, hoping to catch a few zzs before my shift. Went to my room, it was extremely warm, but no big deal. However, this location is extremely dated, so everything is on the older side, but I turned on the fan system. Not much different. But no big deal. However. It was a windy day and the window obviously needs to be re'sealed causing a whistling noise, sounded like a tornado going on. But it was literally just a light wind.....ok fine.....if thats what it is than it is. However, went i went to park my car almost an entire block away I was surrounded by people doing drugs right on the street and homeless people begging for money. Definitely made me feel uncomfortable. Within 15 minutes I made the decision I didn't feel safe as I knew when I came back at like 230am-3am, it would be dark and who knows what i was going to deal with! As it was already scary at 4pm. I decided to check out. Christian at the front desk was really great. I explained i didn't feel safe because of the time I would be coming back from work. He said no problem, but you will need to contact your 3rd party booking about getting a refund as this was paid for by my company and they use a 3rd party service. I said no problem and thank you for all your help. I contacted my travel company they said, they would have to check with their manager and than the manager of the hotel. The representative said they may be a fee i would need to pay, but he didn't think it would be a problem...... oh apparently was a problem, the representative called back as it took the manager over 30 minutes to speak to my representative just to say "The will be sticking to their policy and will not be giving a refund" when i asked what was their reason the representative said "they sent you an email in regards to the parking accommodations" I responded I absolutely did read thst email, however no where did it say I was going to walk around people doing drugs just to there to the front door. I would understand if I had checked in for a few hours, messed the room up, took part in their amenities, but I didn't.....I was there for 15 minutes or less and decided my personal safety was at stake so I left. Fine, you can keep my $129, I hope you consider adding into your email.....the truth of what your customers are actually going go have to deal with while staying at your location. Good on you for sticking to your policy. Its a sad day when "someones personal safety is of no concern or consequence to you and your location".

Great hotel. The room was awesome and the bed amazing. Great vibe and the front desk host, Nick was amazing.

I love staying at the lovely historic Spokane Club. The staff is fantastic. The rooms are charming and the beds are wonderful! I have stayed many times and I will return whenever I visit Spokane.