The Amsterdam-Luxury Plus by Viadora

Location is perfect. My best friend and I stayed here for a quick weekend getaway. Walkable to so many cute shops, bars, and cafes. It is clean, safe, and everyone is very friendly.

For a building with such great visuals, they've not finished it to the luxury standard they charge. Viadora seems to be mostly about marketing, not customer satisfaction. If it was less expensive I would expect less but, they charge luxury rates and don't deliver to that level. All the doors slam with wood directly hitting wood - no felt, bumper, or slow close mechanisms. On top of this, the sound insulation is terrible. Sound travels up and down the stairwell and you can hear everything from every floor. Our sleep was interrupted constantly by voices and slamming. There are no amenities in the bathroom except soap and towels. No q-tips, etc. Water every day in the room was appreciated but no espresso or tea maker in the room. No turn down service or evening tidbit from one of the many excellent local shops. At this price, more amenities are to be expected. The balcony was so tiny you could barely stand on it - just more marketing and fee extraction. The roof deck is very nice but the food services available there are quite limited to small snacks. The lobby is pretty but feels dead - probably because they need to keep the sound down to avoid bothering those in the rooms upstairs. The staff were very nice and helpful but, as many of pointed out, several of them don't speak much English. Not a huge problem but surprising given that all of the guests I met were English speakers. Unless they 1) drop their prices and 2) fix the slamming and sound issues, I would not stay here again.

Don’t stay here, they’re acting 0 professional, if there’s a problem they will not do nothing to fix it or answer your calls to try to fix it and make it right for the customers… I’m still trying to talk to them for the past 5 days and they do not answer ….