The Level at Melia Castilla

C. del Poeta Joan Maragall, 43, 28020, Tetuán, Madrid, Spain
Excellent 24 Reviews
4.8
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The Level at Melia Castilla

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Standard King Room

Address: 123 Main Street

Experience unparalleled luxury and comfort at The Level at Melia Castilla, where modern amenities meet the vibrant culture of Madrid.

Nestled in the heart of Madrid, The Level at Melia Castilla offers a luxurious escape for travelers seeking comfort and convenience. Enjoy elegant rooms, exquisite dining, and a range of wellness facilities. Explore nearby attractions for a perfect blend of relaxation and adventure.

Highlights

  • Elegant rooms with modern amenities
  • Relaxing spa and wellness facilities
  • Outdoor pool for leisure and relaxation
  • On-site restaurant serving exquisite cuisine
  • Proximity to major attractions and cultural sites

Popular Amenities

  • Kids Club
  • Facilties for disabled guests
  • Room Service
  • Breakfast
  • Restaurant
  • Bar
  • Fitness Centre
  • Pool
  • 24 Front Desk
  • Lift
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At a Glance

Check in and Check out times

Check in from 15:00:00
Check out until 12:00:00

Languages Spoke at the hotel

Multi-language staff

Tips from the concierge

  • Try the tapas at local bars near Cuzco for an authentic experience.
  • Visit the Fundación Canal for unique art exhibitions.
  • Stroll through the nearby parks for a peaceful retreat.
  • Utilize the hotel's tour assistance for hidden gems in Madrid.
  • Ask about local events happening during your stay for a true cultural experience.

Featured Reviews

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Google
Jaakko
November 25
A mixed experience – could be great, but needs improvement Our family spent a long weekend at The Level. The hotel has good potential: rooms were spacious, clean, quiet, and beds comfortable. Most staff were friendly and helpful, and the location is excellent — just a short walk from Bernabéu and about 20 minutes from the main attractions. Taxis are available 24/7, and the airport transfer took only 25 minutes even in rush hour. Unfortunately, several issues affected our stay. The air conditioning in one room was completely broken and couldn’t be fixed, so we had to change rooms late in the evening with kids. The safety box also malfunctioned, giving error messages while opening and closing, which was stressful with valuables inside. One day, we returned to find our room door left open — probably by housekeeping. Nothing was stolen, but it was worrying, especially since elevators work without key cards. For families, there were safety concerns: water from the taps was dangerously hot, and one child burned his neck in the shower. The sliding bathroom doors were also unsafe, as they close freely and can easily injure fingers — one of our kids got hurt. Staff at the Level reception were kind, though restaurant (at the Level lounge) service favored Spanish speakers. However, none of the issues were acknowledged at check-out, and no one asked how our stay had been — which was disappointing after such events. Overall, The Level could be a true 5-star experience, but due to these issues, it felt more like 3.5 stars.
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Google
Mario Ruiz Ruiz
October 25
The hotel is spotless, as are the rooms! The dining room and service were excellent, and the staff was friendly!
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Google
blancaestrellaf2025
October 25
We received exquisite and excellent service from all the staff at Level, who were always attentive to the customer and went the extra mile. Our sincerest thanks to all the reception and hospitality staff, and especially to Elviro.
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Important to know

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Location

C. del Poeta Joan Maragall, 43, 28020, Tetuán, Madrid, Spain
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Payment methods accepted at hotel

American Express, MasterCard, Visa
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Parking

Car park
Price: €27 for 1 night
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Garage

Price: €27 for 1 night

What To Expect

Guests at The Level at Melia Castilla can expect a luxurious experience filled with modern comforts and exceptional service. The hotel features spacious rooms equipped with all necessary amenities, ensuring a restful stay. Guests can take advantage of the wellness facilities, including a spa, sauna, and fitness center, perfect for rejuvenating after a day of sightseeing. The outdoor pool invites relaxation under the sun, while the hotel's bar and restaurant offer delightful dining experiences. Additionally, the dedicated concierge service is available to assist with excursions and recommendations, making it easy for guests to explore Madrid's rich cultural offerings. With free Wi-Fi and multilingual staff, every need is catered to, making this hotel an ideal base for both relaxation and adventure.

About this Location

The Level at Melia Castilla is situated in a vibrant area of Madrid that offers an exciting mix of cultural attractions and local charm. Just a short distance from the city center, guests can easily access iconic landmarks such as the Royal Palace and the bustling Gran Via. The nearby Cuzco district is known for its modern architecture and shopping venues, while the tranquil surroundings of the Parish Church of San Fernando provide a peaceful escape. Additionally, the Fundación Canal, located close to the hotel, is a cultural hub that frequently hosts art exhibitions and events. Visitors can also enjoy leisurely walks along the city's scenic parks and gardens, making it a perfect area for exploration. With convenient public transport options nearby, guests can navigate the entire city with ease, discovering everything from world-renowned museums to vibrant nightlife.

The Level at Melia Castilla, Calle del Poeta Joan Maragall, 43, Madrid

Why book?

Choose The Level at Melia Castilla for an unforgettable stay that combines luxury, comfort, and the best of Madrid’s cultural experiences.

Best Attractions near The Level at Melia Castilla

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The Level at Melia Castilla

More Facilities

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Kids

  • Babysitting and childcare (fees apply)

  • Kids club

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Business

  • Wheelchair Accessible

  • Mobile phone coverage

  • Conference Hall

  • Meeting and presentation facilities

  • Photocopy machines (fees apply)

  • Fax and copy machine (fees apply)

  • Meeting and presentation facilities (fees apply)

  • Event facilities (fees apply)

  • Rental video equipment and computers (fees apply)

  • Video Conference (fees apply)

  • Fax machine (fees apply)

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Rooms

  • Interconnecting rooms available

  • Smoking allowed in bedrooms

  • Room service

  • Laundry service

  • Smoke Detector

  • Safe (in room)

  • Linens

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Meals

  • Kettle

  • Cafe

  • Bar

  • Restaurant

  • Poolside snack bar

  • Banquet Hall

  • Breakfast

  • Buffet breakfast

  • Breakfast a la carte

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Sports

  • Golf course

  • Gym

  • Fitness facilities

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Others

  • Conference hostess (fees apply)

  • À la carte lunch (fees apply)

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Transfer

  • Car rental

  • Transfer services (fees apply)

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Accessibility

  • Wheelchair access to restaurant

  • Accessibility features

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Parking

  • Parking (fees apply)

  • Garage (fees apply)

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Pool and beach

  • Public beach

  • Next to the beach

  • Pool facilities

  • Beach facilities

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General

  • Smoking allowed

  • 24-hour reception

  • Reception desk

  • Late check-out (fees apply)

  • Security guard

  • Currency exchange

  • Elevator/lift

  • Graden

  • Terrace

  • Newspapers

  • Dryer

  • Television in lobby

  • Early check-in (fees apply)

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Internet

  • Wi-Fi

Nearby Hotels to The Level at Melia Castilla

The Level at Melia Castilla

The Level at Melia Castilla is a four-star hotel that embodies luxury and relaxation in one of Madrid's vibrant neighborhoods. Designed for both leisure and business travelers, this hotel features elegantly appointed rooms that provide a serene atmosphere for unwinding after a day of exploration. Guests can indulge in a variety of amenities including a spa center, sauna, and fitness facilities, ensuring a rejuvenating stay. The hotel's inviting bar and restaurant offer a delightful culinary experience, making it easy to enjoy a meal without leaving the premises. Beyond the hotel, visitors can immerse themselves in the rich culture of Madrid. The Level at Melia Castilla is conveniently located just a short distance from the city's bustling center. The nearby Cuzco area is known for its lively ambiance, while the Parish Church of San Fernando and Fundación Canal offer a glimpse into the city's historical landscape. Whether it's a relaxing afternoon by the outdoor pool or a leisurely stroll through the local streets, guests will find plenty of opportunities to enjoy their surroundings. The hotel also provides essential services such as tour assistance, ensuring guests can easily explore the best of Madrid. With multilingual staff available to cater to various needs, The Level at Melia Castilla is dedicated to providing a comfortable and memorable experience for every guest.

Rooms number

62 rooms

Floors number

15 floors

Visa Information

  • If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All the agreements are only made between you and the hotel.

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Room Amenities