Tru By Hilton Fort Lauderdale Airport

This hotel is perfect for travelers staying a single night before an early flight or a cruise. It is NOT for any kind of extended stay. The lobby is bright, modern and welcoming. The staff is young, friendly and efficient. The valet staff is excellent. (Use of the valet is required - there is no self-parking permitted here.) Here's the thing, the rooms are clean and well maintained, but there is no closet (just a bar and a few hangers) and no bureau or drawers of any kind. Also no microwave or coffee maker (though coffee is available in the lobby 24/7). The bed was supremely comfortable, but the room felt almost cramped with 2 of us (a single traveler who doesn't mind living out of their suitcase would be fine). I will say, too, that i have never stayed in a hotel before where they only stock 2 bath towels and one hand towel in each room (though I'm sure they would have supplied additional if we had requested them). But the room was immaculate when we arrived, and Housekeeping was otherwise efficient (though they didn't clean the shower, and the lotion dispenser at the sink was empty when we arrived and not refilled when they serviced the room). A plus for us was that, in spite of the many families present, the room was remarkably quiet, and even during the morning bustle of folks having breakfast and waiting for shuttles to the cruise port, the lobby didn't ever feel loud or crowded. Overall the breakfast offerings are meh, but the fresh pancake machine is a highlight. All told, the stay was not unpleasant, but Tru caters to a clientele and circumstance that is not us. Any disappointment is totally on me, though, for not realizing that prior to booking.

Newish/remodeled basic 3-star hotel that’s relatively inexpensive. It’s exactly what I expected. Spent one night here before a cruise. Airport shuttle took over 45 minutes (I called and was told 20-25 mins, called again after 35 mins and it was told it was almost there, but it was 15 more mins). Check-in was fast, much faster than most hotels. Room was clean, basic and adequate. It has a small refrigerator. AC was loud and ran constantly but otherwise hotel is pretty quiet. Didn’t love the location, seemed “transitional” but again was only here one night.

Great location but that’s about it. Really feels like no one is managing this hotel and just letting it operate. It took 3 phone calls to the shuttle service and front desk to get picked up at the airport. They had us standing out in the sun waiting for a van that was supposed to arrive in 25 minutes but took almost an hour. If you’re crew using this to commute, beware. Floors in the room were dirty. My socks were gross from walking around it. One other oddity, the ice machine is located in the fitness center. But they don’t have ice buckets so I had to fill up multiple the cups and carry them back to the room.