Vagabond Grand'or Suites

Absolutely fantastic place to stay. We had 2 rooms for myself, husband, mum and dad and we all said it was great. Washing machine was a bonus especially during the snowy weather. Access is very straightforward and location perfect to wander around the exciting area.

We’ve stayed in apartment 107 and everything was ok. We do recommend it (family with a toddler). I think it depends on the apartment number one stays in otherwise I cannot understand the negative comments… Indeed the location is great and you have supermarkets nearby but also there are homeless people living nearby. The apartment was clean as far as I could tell staying there for one night.

We chose this location due to it's last minute discount and we were thinking it's a great deal. I should've read the negative reviews because, unfortunately, they were true: 1. It was very cold in the apartment. When we arrived the temperature in the apartment was 20°C. We set it at 24°C. During our 3 day stay, there was no increase im temperature. There are several other reviews about issues with heating or cooling of the Vagabond Apartments. 2. Staff was very unhelpful and rude. I've told them that the heating isn't working and all they could do was tell me that the heating is working, that it's not healthy to sleep at high temperatures and that it is usual in Budapest for the apartments to be at 20°C. Even though I repeatedly asked for 24°C (the limit of the thermostat, which I've set and was never reached), staff behaved if I was asking for 30°C. Hope nobody with a child has to endure this. 3. Even though there was a double bed, the blankets were for a single person. When you are cold, it is very helpful to not be able to fully cover yourself with a blanket. 4. The apartment was not clean. Cleanliness is not their top strength: half done job of dust cleaning, one of the blankets was stained, the cover of the shower was yellowish. 5. Not very safe. Next to the building is a government office in front of which there are homeless people (I counted 2 tents and 7 sleeping bags). Some of them kept bugging us for money or cigarettes. Thus, at night, we had to take a +300m detour in order to avoid them. 6. Walls are cracked, scratched and have other signs of high wear (as you can see in other unfavourable reviews). Unfortunately, the whole experience was awful and it remains as a yellow stain on our otherwise great impression of Budapest. I can understand that managing a property can be difficult, but the lack of cleaning, maintenance and the attitude of the support is something that can not be excused.