Wyndham Garden Westlake

Went with 2 adult 3 kids. 10 and under. It's a cheap place. So that's the plus. There is a pool. Was not freezing but still chilly. My child kept telling me she kept finding chunks of hair. Every once in a while they would bring out pool towels, not often. They were the size of a small hand towel. Like could not even wrap around a 4 year old small child. There is a a hot tub- which has a sign that says for 18 and older. Which was a downfall for our kids. It's not very hot at all. Had adult couples literally riding each other in it with others in the hot tub. Zero discretion for children. I would say that is outside of the hotels control.. but still. Gross. There were screaming arguments with the f word being yelled about the hot tub when kids got kicked out. I do believe it should be up to the parent of the supervised children. All the kids there were supervised with parents right by them. I would have switched hotels to where the kids can go in anything. Instead of being cold from the pool and then using a hand towel to dry off. The room. Very dark. Two lamps plus a floor lamp. And a light by the door. Not including bathroom. Standing lamp didn't really work. Light by the door also dark Dirty window ledge/ windows. I felt like the bedding was clean. The lamp was a bit ripped up. The bathroom was not bad. Pretty standard for a regular hotel. The downside of the bathroom had zero hot water on the first day we were there. Tried multiple times for showers at different times of the day and never ended up getting hot. The hot tub was also not getting hot. Like Luke Lukewarm bath water. Next day, someone must have fixed something because the water was then able to get extremely hot in the bathroom. Could not comment on hot tub since we no longer visited it. I would not book here again, for the fact of the pool hot tub rules ( which for how many families with smaller kids booked there, I would think they could adjust to supervision) and just the cleanliness feeling. They touch everything. To each there own though. If you were not planning on being at the hotel for anything other than sleeping. Okay. If you had to stay for extended hours.. next. Location: only like 4 blocks from lake Erie! So you could drive to hunnington beach area which I thought was cool. And only a short drive to the MTB park.

Booked a 3 night stay at the Wyndham Garden. Room 504. First night, waking up at 1am to bug bites on my partner. Mind you, it’s 2 adults and 1 baby staying here. We immediately turned the lights on and could see literal bed bugs. My partner is allergic to them and he had several swollen bites on his body. It was infested. We left in the middle of the night, left our key cards on the counter because there was no one to check us out for 15 minutes. Called the next day, thankfully they did check us out, so we didn’t have to pay for the remaining two nights. But in order to get a refund for the 1st night, we were waiting to hear back from a manager. It’s been 3 days now and no call. Never again.

They need to enforce the no kids in the hot tub because there was 10 kids in a small hot tub! Bumping into us, splashing, completely ruined it! Plus the jets are insane. They splash out of the water and soak you like a geyser