Cenote Azul Tickets and Tours

Bacalar 7 Colors Lagoon Full Day Adventure from Cancun

Great Bacalar Experience

We really enjoyed this experience. Our guide was wonderful and went above and beyond, especially when it came to helping us take photos and videos throughout the tour. One suggestion for improvement would be for the tour company and TripAdvisor to better align the meeting location information. The meeting point options listed on TripAdvisor were very limited, which required us to travel a bit to reach the only pickup location offered in Playa del Carmen. However, once we were on our way, we picked up other guests at locations that were actually closer to our hotel than the meeting point provided to us through TripAdvisor. Overall, it was a great experience, and we would definitely recommend it.

Full day tour to BACALAR, Beach Club, Kayak and an amazing Cenote

Fascinating Trip with Oskar guide and Manuel driver

We recently did a full-day private tour to Bacalar, Fort Felipe, and Cenote Azul in Quintana Roo, Mexico, and it was one of the best excursions we’ve ever had.From the very beginning, the service was outstanding. Our guide Oskar was exceptional – knowledgeable, friendly, enthusiastic, and genuinely passionate about the history and natural beauty of the region. He explained everything in perfect English, shared interesting stories about the Mayan culture, the pirates who once occupied the area, and the unique ecosystem of the Lagoon of Seven Colors. He answered all our questions with patience and made the whole day feel personal and special.Our driver Manuel was also fantastic – safe, punctual, and always smiling. The vehicle was clean and comfortable, and he went out of his way to make sure we had everything we needed.

Bacalar All Day Guided Tour

Pleasant day tour with...

Pleasant day tour with great transport and guide. Outstanding meals. Activities were spot on with adequate time allowed at each site. My concern with tour is related to payment. I paid by credit card in full to Viator a few days ahead. The day prior a third party to the tour operator informed me they had not been paid yet by Viator…citing continued issues for payments. Asked me to pay in cash and would seek refund for me from Viator. When I checked on refund the day of the tour, it had not been requested and I wanted to check before paying operator in cash. Suggest Viator and tour wholesalers/operators work out the payment piece. Disrupted my enjoyment of the tour. Is unacceptable!!!