Mailbox Birmingham: A Premier Urban Lifestyle Destination
A chic canalside hub in Birmingham blending luxury shopping, fine dining, vibrant workspaces, and entertainment in a stunning historic setting.
Mailbox Birmingham is a striking mixed-use development in the heart of Birmingham city centre, housed in a converted Royal Mail sorting office. It blends luxury shopping, fine dining, office spaces, residential apartments, and entertainment venues along a picturesque canal-side setting. Home to Harvey Nichols, BBC Birmingham, boutique hotels, and an Everyman Cinema, it offers a sophisticated yet vibrant atmosphere for shoppers, professionals, and visitors alike.
A brief summary to Mailbox Birmingham
- Royal Mail St, Birmingham, B1 1RS, GB
- +441216321000
- Visit website
- Duration: 1 to 4 hours
- Mid ranged
-
Mixed
- Mobile reception: 5 out of 5
- Monday 9 am-7 pm
- Tuesday 9 am-7 pm
- Wednesday 9 am-7 pm
- Thursday 9 am-7 pm
- Friday 9 am-7 pm
- Saturday 9 am-7 pm
- Sunday 9 am-7 pm
Local tips
- Visit Harvey Nichols for an upscale shopping experience with a wide range of designer brands.
- Enjoy waterside dining at one of the 18 restaurants and bars overlooking the canal.
- Catch a film at the boutique Everyman Cinema for a stylish entertainment option.
- Explore the BBC Birmingham studios' public foyer for a glimpse into local media production.
- Use the Waterbus service during warmer months for a scenic arrival or departure via Birmingham canals.
For the on-the-go comforts that matter to you
- Restrooms
- Drink Options
- Food Options
- Seating Areas
- Trash Bins
- Information Boards
- Visitor Center
Getting There
-
Train
Arrive via Birmingham New Street station, the city’s main rail hub, located about a 5-10 minute walk from The Mailbox. Frequent services connect from across the UK. Walking routes are flat and accessible.
-
Car
Drive to The Mailbox using postcode B1 1RD for the main car park entrance. Parking offers 686 spaces with secure basement access. Note the Birmingham Clean Air Zone applies 24/7, requiring a daily fee for non-compliant vehicles.
-
Bus
Multiple city centre bus routes stop within walking distance of The Mailbox, including stops on Navigation Street and Suffolk Street Queensway. Services run frequently throughout the day with variable fares.
-
Waterbus
From March to November, take the Sherborne Wharf Heritage Waterbus service along Birmingham’s canals. The Mailbox stop offers a scenic and unique arrival option. Tickets cost £4 for a round trip and £1 for single stops.
Mailbox Birmingham location weather suitability
-
Any Weather
-
Rain / Wet Weather
-
Clear Skies
-
Mild Temperatures
Discover more about Mailbox Birmingham
Transformation from Postal Hub to Lifestyle Landmark
Originally the Royal Mail sorting office, The Mailbox underwent a major redevelopment completed in 2000, transforming it into one of the UK’s largest mixed-use complexes outside London. The redevelopment preserved the steel sub-structure while creating a modern, multi-functional space spanning 689,000 sq ft. This includes offices, retail, leisure, residential apartments, and hotels, all set on a 4.8-acre waterside site alongside the Worcester and Birmingham Canal. The architectural design by Associated Architects and later refurbishment by Stanton Williams has earned acclaim for its blend of industrial heritage and contemporary elegance.Luxury Shopping and Dining Experience
The Mailbox is renowned for its upscale retail environment, anchored by the British luxury department store Harvey Nichols, which expanded to over 45,000 sq ft after renovations. It hosts a variety of high-end international brands such as Emporio Armani and Hugo Boss, alongside chic salons and spas. Dining options are plentiful, with 18 restaurants and bars offering diverse cuisines from canal-side terraces that provide scenic water views. The vibrant culinary scene complements the sophisticated shopping experience, making it a prime destination for food lovers and fashion enthusiasts alike.Dynamic Workspaces and Cultural Presence
Beyond retail, The Mailbox serves as a prestigious business hub with Grade A office spaces occupied by notable tenants including BBC Birmingham, WSP, and Associated Architects. The BBC studios add a cultural and media dimension, offering public engagement through its foyer and occasional live broadcasts. The complex also features flexible workspaces, meeting rooms, and high-speed Wi-Fi, creating an inspiring environment for professionals.Entertainment and Hospitality Offerings
The Mailbox’s leisure facilities include a boutique Everyman Cinema with three screens, providing a stylish venue for filmgoers. Accommodation options such as the Malmaison Hotel add to the destination’s appeal for visitors seeking a luxurious stay. The building’s six floors above the retail frontage house residential apartments, blending urban living with access to the city’s best amenities. The canalside setting enhances the ambience, especially at night when the area comes alive with lights and social activity.Accessibility and Urban Integration
Located just a five-minute walk from Birmingham New Street station, The Mailbox enjoys excellent connectivity by train, bus, car, and even canal boat via a dedicated Waterbus service. The site is integrated into the city’s transport network, with ample parking and proximity to major shopping and cultural districts. The Clean Air Zone covers the area, reflecting Birmingham’s commitment to sustainable urban development. Multiple entrances provide easy access, while lifts and ramps ensure the complex is accessible to all visitors.Atmosphere and Visitor Experience
The Mailbox offers a refined yet lively atmosphere, balancing tranquil canal views with the buzz of retail and nightlife. Its enclosed atrium flooded with natural light creates a calm, elegant shopping environment. Waterside restaurants and bars provide relaxed social spaces, while the presence of media studios and cultural events adds unique vibrancy. Dog-friendly policies and pet amenities make it welcoming for animal lovers. Overall, The Mailbox stands as a distinctive urban landmark embodying Birmingham’s modern lifestyle and heritage.Iconic landmarks you can’t miss
The River
0.4 km
Iconic bronze fountain sculpture in Birmingham’s Victoria Square, blending art, poetry, and urban life since 1994.
Chamberlain Memorial
0.4 km
A striking neo-Gothic monument in Birmingham’s Chamberlain Square honoring Joseph Chamberlain’s legacy of public service and city transformation.
Historic England
0.4 km
Uncover Birmingham's rich history and heritage at Historic England, a cornerstone of cultural preservation and education in the heart of the city.
The Best of Birmingham Trail
0.5 km
Explore Birmingham’s rich heritage through 20 iconic sites on this free, immersive city centre trail blending history, art, and urban renewal.
Workers Memorial
0.7 km
A solemn landmark in Birmingham honoring workers lost to workplace tragedy and inspiring the fight for safer labor conditions.
New hall Hill - Historical Signature!
0.8 km
Explore New Hall Hill, a historical treasure in Birmingham, where captivating architecture and rich cultural history come together for an unforgettable experience.
The Selfridges Building
0.8 km
A shimmering silver landmark in Birmingham’s Bullring, where shopping meets futuristic architecture and luxury retail in a sculptural masterpiece.
Newhall Hill
0.9 km
Experience breathtaking views and historical charm at Newhall Hill, a serene oasis in the heart of Birmingham for every traveler.
LEGOLAND Discovery Centre & LEGO Store Birmingham
1.0 km
Discover the magic of creation at LEGOLAND Discovery Centre Birmingham, an indoor adventure filled with LEGO fun, interactive exhibits, and thrilling rides.
Clue HQ Birmingham - The Live Escape Game
1.0 km
Experience the thrill of escape at Clue HQ Birmingham, where adventure and mystery await in immersive escape rooms.
St Paul's Square
1.0 km
Discover the charm of St Paul's Square in Birmingham, where history meets modern culture in a picturesque setting.
Pen Museum
1.0 km
Explore the fascinating world of writing instruments at the Pen Museum, a unique Birmingham attraction celebrating the heritage of pens and writing.
St Chad's Catholic Cathedral
1.1 km
Discover Birmingham’s first post-Reformation Catholic cathedral, a Gothic Revival masterpiece rich in history, art, and spiritual heritage.
West Midlands Police Museum
1.1 km
Explore the captivating history of law enforcement at the West Midlands Police Museum in Birmingham, a unique attraction for history enthusiasts and tourists alike.
J. W. Evans Silver Factory
1.1 km
Explore the historic J. W. Evans Silver Factory in Birmingham, where artistry meets heritage in a captivating journey through silver craftsmanship.
Unmissable attractions to see
The Cube
0.2 km
Iconic 24-storey landmark in Birmingham blending luxury hotel, panoramic dining, boutique bowling, and event spaces with stunning city views.
Victoria Square
0.4 km
Victoria Square: Birmingham’s historic pedestrian plaza blending iconic architecture, lively fountains, and vibrant city culture in a central urban oasis.
Birmingham Town Hall
0.4 km
Discover Birmingham Town Hall, a Roman Revival architectural gem and historic concert venue at the heart of Victoria Square.
Chamberlain Sq
0.4 km
Where Victorian grandeur meets modern Birmingham – a lively civic square with museums, markets, and great architecture.
A guardian
0.4 km
Historic French Renaissance former Head Post Office now vibrant Grade A office space overlooking Birmingham’s civic heart.
Gas Street Basin
0.4 km
Historic canal basin at Birmingham’s heart blending industrial heritage with vibrant waterside leisure and scenic urban charm.
Frankfurt Christmas Market Birmingham
0.4 km
Experience the largest authentic German Christmas market outside Germany, alive with festive food, crafts, and music in Birmingham’s Victoria Square.
Hall of Memory
0.4 km
Discover the Hall of Memory in Birmingham, a significant memorial dedicated to the bravery of those who served in the World Wars amidst serene gardens.
The Grand Central Bull
0.4 km
Experience Birmingham's vibrant culture and rich history at The Grand Central Bull, a must-see tourist attraction in the heart of the city.
Regency Wharf
0.4 km
Scenic canals, vibrant dining, and cultural events converge at Birmingham’s dynamic Regency Wharf.
Boulton, Watt and Murdoch
0.4 km
Iconic gilded bronze statue celebrating Birmingham’s industrial pioneers Boulton, Watt, and Murdoch on Broad Street.
Birmingham Museum & Art Gallery
0.4 km
Explore Birmingham’s rich heritage and world-class art in a stunning historic museum with free entry and family-friendly galleries.
Centenary Winter Carousels
0.4 km
Experience festive joy and colorful carousels in Birmingham’s vibrant Centenary Square during the magical winter season.
Library of Birmingham
0.4 km
Discover the Library of Birmingham: a modern architectural gem with vast collections, rooftop gardens, and vibrant cultural spaces in the city’s heart.
Chamberlain Square
0.5 km
Birmingham’s iconic public square blending Victorian grandeur with modern vibrancy and cultural celebration.
Essential places to dine
Turtle Bay Birmingham
0.2 km
Experience vibrant Caribbean flavours, lively reggae vibes, and 2-for-1 cocktails in the heart of Birmingham’s city centre.
The ARK Birmingham
0.2 km
A vibrant fusion of authentic Indian cuisine and dynamic nightlife in Birmingham’s city center.
The Birmingham Stable
0.2 km
A lively Birmingham pizza and cider bar with thin-crust sourdough, craft ciders, and a buzzing industrial-chic vibe – perfect for casual dinners and bottomless brunches.
Noel’s Bar and Restaurant
0.2 km
Mediterranean charm meets Birmingham's waterfront—where fresh pasta, charcoal grills, and craft cocktails create unforgettable canalside dining.
Bistrot Pierre - Birmingham
0.4 km
Authentic French bistro on Birmingham's canalside, serving traditional cuisine at accessible prices in a Grade II listed building.
Tiger Bites Pig
0.4 km
Experience Birmingham’s vibrant Taiwanese bao culture with fresh, flavorful buns and rice bowls in a cozy, lively city centre spot.
La Galleria
0.4 km
Experience authentic Italian flavors and warm hospitality in the heart of Birmingham at La Galleria, where tradition meets generous portions and cozy charm.
Aria Restaurant
0.4 km
Glass-roofed fine dining sanctuary serving seasonal British cuisine in Birmingham's city centre.
The Coconut Tree Birmingham
0.4 km
Experience vibrant Sri Lankan street food and unique island Cocotails in a lively, colorful setting at The Coconut Tree Birmingham.
The Meat Shack
0.4 km
Hand-smashed British beef burgers in a speakeasy-style dive bar with relaxed atmosphere and efficient service.
TAPAS REVOLUTION (Birmingham)
0.4 km
Experience authentic Spanish tapas with fresh flavors and lively vibes at Birmingham’s bustling Grand Central station.
Dishoom Birmingham
0.4 km
A vibrant 1960s Bombay café in central Birmingham, serving bold Indian street food and classics in a theatrical, nostalgic setting with a large outdoor terrace.
Adam's Restaurant
0.4 km
Michelin-starred modern British fine dining in Birmingham with creative cuisine, elegant Art Deco style, and impeccable service.
Mowgli Street Food Birmingham
0.4 km
Whimsical Indian street food in a fairy-lit jungle setting, perfect for sharing bold flavours in the heart of Birmingham’s Grand Central.
The Lost & Found Birmingham
0.5 km
A Victorian botanical haven in Birmingham offering creative British cuisine and inventive cocktails in a quirky, vintage-inspired setting.
Markets, malls and hidden boutiques
Harvey Nichols
0.1 km
Discover luxury fashion, beauty, and gourmet delights at Harvey Nichols Birmingham, a premier designer department store in The Mailbox.
Miniso
0.4 km
Bright, affordable design and collectable character goods — a family-friendly stop for pocket-money treats in Grand Central.
Flying Tiger Copenhagen
0.5 km
Discover quirky, affordable Scandinavian gifts and everyday essentials that bring joy and creativity to Birmingham’s city center.
Beauty & the Button
0.5 km
Discover personalised gifts and colourful button frames at Beauty & the Button, Birmingham’s charming shop for meaningful celebrations.
Urban Outfitters
0.5 km
Discover stylish apparel, unique homewares, and a vibrant shopping vibe at Urban Outfitters Birmingham in the city centre.
The Works
0.6 km
Discover affordable arts, crafts, books, and stationery in the heart of Birmingham’s vibrant New Street shopping district.
KENJI Birmingham Bullring
0.6 km
Discover quirky Japanese-inspired gifts and immersive pop culture at KENJI Birmingham Bullring, a vibrant hub for unique shopping experiences.
Menkind
0.7 km
Quirky gadgets and geeky gifts await at Menkind Bullring—unique finds for him, from Star Wars merch to tech toys in Birmingham's premier shopping hub.
Wornwell Vintage Clothing
0.7 km
Discover authentic vintage fashion and quality streetwear at Wornwell Vintage Clothing, a unique shop nestled inside Primark on Birmingham's High Street.
Primark
0.7 km
A huge, multi‑level flagship on Birmingham High Street offering fast, affordable fashion, homewares and themed in‑store concepts under one roof.
Community Gift Shop
0.7 km
Discover unique products and support diverse entrepreneurs at Birmingham’s Black Pounds Project Community Gift Shop in the historic Great Western Arcade.
La MC Vintage
0.8 km
Discover timeless vintage fashion treasures in Birmingham’s charming North Western Arcade at La MC Vintage.
The Alice Boutique
0.8 km
Discover timeless vintage-inspired fashion in a charming boutique nestled within Birmingham’s historic Great Western Arcade.
Designer Exchange
0.8 km
Discover authenticated preloved luxury fashion in Birmingham’s elegant Victorian Great Western Arcade.
Funkybits4u Fair Trade - Birmingham
0.8 km
Discover ethically crafted gifts and inspiring interiors at Funkybits4u Fair Trade, a vibrant hub of sustainable artistry in Birmingham.
Essential bars & hidden hideouts
Aluna
0.2 km
Experience theatrical cocktails and pan-Asian dining in a stylish canalside setting at Birmingham's Aluna, the Mailbox's premier cocktail bar.
Gas Street Social
0.2 km
Canalside brasserie and cocktail bar at Birmingham’s Mailbox—known for bottomless brunches, sharers and a lively waterside atmosphere.
BrewDog Birmingham
0.2 km
Discover Birmingham’s craft beer haven with bold brews, industrial vibes, and lively events at BrewDog on John Bright Street.
The Botanist Gas Street Basin
0.3 km
A lush botanical bar and restaurant with canal views, seasonal menus, and live music in Birmingham’s vibrant Gas Street Basin.
Fox and Chance
0.4 km
An award-winning independent cocktail bar in Birmingham, blending creative drinks with a cozy, sophisticated atmosphere.
Be At One - Birmingham
0.4 km
Lively cocktail bar in Birmingham city centre with 100+ drinks, expert bartenders, and a vibrant party atmosphere.
Tonight Josephine - Birmingham
0.4 km
Experience Birmingham’s boldest pink cocktail bar with creative drinks, vibrant events, and a party spirit inspired by Empress Joséphine.
Purecraft Bar & Kitchen
0.4 km
A vibrant gastropub in Birmingham blending craft beer culture with modern British cuisine in a spacious, welcoming setting.
Theatrix Birmingham
0.4 km
Historic charm meets vibrant nightlife at Theatrix Birmingham, a stylish multi-floor bar and entertainment venue in the city centre.
Bacchus Bar
0.5 km
Discover Birmingham’s medieval-inspired basement pub, where historic charm meets lively atmosphere and quality British ales.
All Bar One New Street Station
0.5 km
A stylish and sociable wine bar in Birmingham’s New Street Station, perfect for cocktails, casual dining, and lively gatherings.
The Trocadero
0.5 km
Lively city-centre pub with great food, live sports, and a welcoming atmosphere in Birmingham’s Temple Street.
The Bierkeller Birmingham
0.5 km
Experience authentic Bavarian beer hall vibes, live Oompah bands, and lively parties in the heart of Birmingham’s Southside.
Flight Club Birmingham
0.5 km
Experience social darts like never before in Birmingham’s vibrant Victorian circus-themed bar with cocktails, brunch, and interactive games.
Dirty Martini - Birmingham
0.5 km
Trendy cocktail bar in Birmingham’s city center, known for stylish decor, expertly crafted drinks, and a lively party atmosphere.
For the vibe & atmosphere seeker
- Relaxing
- Tranquil
- Scenic
- Lively
- Unique
For the design and aesthetic lover
- Modern Designs
- Industrial Designs
For the architecture buff
- Historic
- Landmarks
- Art & Design
- Parks & Gardens
For the view chaser and sunset hunter
- Waterfront
- Iconic Views
- Sunset Spots
For the social media creator & influencer
- Instagrammable
- Photo Spots
- Architectural Shots
- Aesthetic Corners
For the eco-conscious traveler
- Public-Transport Accessible
- Car-Free Access
- Low Impact
For the kind of experience you’re after
- Cultural Heritage
- Photowalk
- Nature Escape
- Day Trip
- Weekend Getaway
For how adventurous you want the journey to be
- Easy Access
Location Audience
- Family Friendly
- LGBT Friendly
- Senior Friendly
- Child Friendly
- Teen Friendly
- Wheelchair Access
- Pet Friendly
- Solo Friendly
- Couple Friendly
- Solo Female Friendly
- Vegetarian Friendly
- Vegan Friendly
