The Poppy Factory Travel Guide

Free Guide: Discover the heart of remembrance and veteran support at The Poppy Factory, Richmond’s historic home of handcrafted poppies and wreaths.

A brief summary of The Poppy Factory

Discover the heart of remembrance and veteran support at The Poppy Factory, Richmond’s historic home of handcrafted poppies and wreaths.

Located at 20 Petersham Road in Richmond, The Poppy Factory is a unique charity and working factory dedicated to supporting veterans by handcrafting remembrance poppies and wreaths. Visitors can explore its interactive exhibition, learn about its century-old history, and experience the personal stories of the Armed Forces community. Open weekdays with guided tours and discovery sessions, it offers a meaningful cultural and historical experience in a welcoming setting.

1–2 hrsTime to spend
$$Mid-range
IndoorSetting
4 / 5Mobile signal

On-site amenities

  • Restrooms
  • Drink options
  • Food options
  • Seating areas
  • Information boards
  • Visitor centre
4.5 Excellent · 105 Google reviews
Plan your visit

Opening hours

  • Mon9 am–5:30 pm
  • Tue9 am–5:30 pm
  • Wed9 am–5:30 pm
  • Thu9 am–5:30 pm
  • Fri9 am–5:30 pm
  • SatClosed
  • SunClosed

Opening hours as listed on the venue’s Google Business Profile. Hours can change for services and special events, so check with the venue before you go.

Address
20 Petersham Rd, Richmond TW10 6UR
Phone
Website

Getting there

Train and Walking

From Richmond train station, it is a 15-minute walk to The Poppy Factory. The route is mostly flat and suitable for most visitors, with clear pedestrian paths. No parking is available on-site, so this is the most convenient option.

Bus

Take the 65 bus from Richmond station to the Compass Hill stop, which is directly outside The Poppy Factory. Buses run frequently during weekdays. This option is ideal for those preferring public transport with minimal walking.

Coach and Parking

Coach passengers can be dropped off at the entrance to the factory’s car park, but parking is not available for individual cars or coaches on-site. Pay and display parking is available at The Old Deer Park, about a 15-minute walk away, and several NCP car parks in Richmond town centre, approximately 10 minutes’ walk.

Discover more about The Poppy Factory

A Century of Remembrance and Support

The Poppy Factory has been an integral part of Richmond since the 1920s, embodying over 100 years of dedication to the Armed Forces community. Established to provide employment for injured veterans returning from war, it continues this mission by supporting veterans across England and Wales into sustainable employment. The factory is renowned for its handcrafted Royal and regimental wreaths and remembrance poppies, which remain symbols of respect and gratitude across the UK.

An Engaging Visitor Experience

Visitors to The Poppy Factory can expect a 90-minute visit comprising a 30-minute presentation followed by a one-hour self-guided tour. The exhibition offers interactive elements such as poppy-making workshops and a treasure hunt designed especially for younger guests, making it both educational and engaging for all ages. The visitor centre’s friendly hosts and volunteers provide insightful commentary and a warm welcome, ensuring a memorable and personal experience.

Community and Educational Outreach

The Poppy Factory actively welcomes groups ranging from schools to military teams, offering tailored experiences that foster understanding of veterans’ contributions and challenges. Discovery sessions for smaller groups and solo visitors are regularly scheduled, providing opportunities to delve deeper into the charity’s work and history. The venue also encourages veterans to volunteer, sharing their experiences and supporting community engagement.

Location and Facilities

Situated just a 15-minute walk from Richmond train station, the factory is easily accessible by public transport, including the 65 bus route. While there is no on-site parking for visitors, pay and display options are available nearby. The visitor centre includes a small gift shop offering exclusive souvenirs, and refreshments such as tea, coffee, and cakes are available by pre-booking for groups or purchase during discovery sessions.

Architectural and Cultural Significance

The Poppy Factory occupies a historic building in Richmond, rich with heritage and community spirit. Its proximity to Richmond Bridge and the distinctive poppy-themed pedestrian crossing adds to its symbolic presence. The factory’s blend of heritage and active craftsmanship creates a unique atmosphere where history is not only preserved but lived and shared.

Ongoing Legacy and Future

As The Poppy Factory approaches its centenary in Richmond, it remains a vital institution for remembrance and veteran welfare. Its continuous operation as a working factory and charity ensures that the legacy of sacrifice and support endures. Visitors leave with a deeper appreciation of the Armed Forces community’s resilience and the meaningful role The Poppy Factory plays in their lives.

Evendo Review Centre

Reviews from Google
By star rating

Guest reviews

Best time to go

Quietest: Jan, Feb & Mar · before 8am or from 7pm

How busy it gets, month by month Estimated
  1. Jan: 44% of the busiest month, one of the quietest
  2. Feb: 44% of the busiest month, one of the quietest
  3. Mar: 56% of the busiest month, one of the quietest
  4. Apr: 67% of the busiest month
  5. May: 78% of the busiest month
  6. Jun: 89% of the busiest month
  7. Jul: 89% of the busiest month
  8. Aug: 78% of the busiest month
  9. Sep: 67% of the busiest month
  10. Oct: 78% of the busiest month
  11. Nov: 100% of the busiest month
  12. Dec: 89% of the busiest month
How busy it gets, hour by hour Estimated
  1. 6am: 11% of the busiest hour, one of the quietest
  2. 7am: 22% of the busiest hour, one of the quietest
  3. 8am: 44% of the busiest hour
  4. 9am: 67% of the busiest hour
  5. 10am: 89% of the busiest hour
  6. 11am: 100% of the busiest hour
  7. 12pm: 100% of the busiest hour
  8. 1pm: 89% of the busiest hour
  9. 2pm: 78% of the busiest hour
  10. 3pm: 78% of the busiest hour
  11. 4pm: 67% of the busiest hour
  12. 5pm: 56% of the busiest hour
  13. 6pm: 33% of the busiest hour
  14. 7pm: 11% of the busiest hour, one of the quietest

Busy times are Evendo estimates for a typical year, to help you plan. Actual crowds vary with events, school holidays and the weather.

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