The Poppy Factory Travel Guide
Free Guide: Discover the heart of remembrance and veteran support at The Poppy Factory, Richmond’s historic home of handcrafted poppies and wreaths.
A brief summary of The Poppy Factory
Discover the heart of remembrance and veteran support at The Poppy Factory, Richmond’s historic home of handcrafted poppies and wreaths.
Located at 20 Petersham Road in Richmond, The Poppy Factory is a unique charity and working factory dedicated to supporting veterans by handcrafting remembrance poppies and wreaths. Visitors can explore its interactive exhibition, learn about its century-old history, and experience the personal stories of the Armed Forces community. Open weekdays with guided tours and discovery sessions, it offers a meaningful cultural and historical experience in a welcoming setting.
On-site amenities
Restrooms
Drink options
Food options
Seating areas
Information boards
Visitor centre
Opening hours
- Mon9 am–5:30 pm
- Tue9 am–5:30 pm
- Wed9 am–5:30 pm
- Thu9 am–5:30 pm
- Fri9 am–5:30 pm
- SatClosed
- SunClosed
Opening hours as listed on the venue’s Google Business Profile. Hours can change for services and special events, so check with the venue before you go.
- Address
- 20 Petersham Rd, Richmond TW10 6UR
- Phone
- Website
Getting there
Train and Walking
Bus
Coach and Parking
Discover more about The Poppy Factory
A Century of Remembrance and Support
The Poppy Factory has been an integral part of Richmond since the 1920s, embodying over 100 years of dedication to the Armed Forces community. Established to provide employment for injured veterans returning from war, it continues this mission by supporting veterans across England and Wales into sustainable employment. The factory is renowned for its handcrafted Royal and regimental wreaths and remembrance poppies, which remain symbols of respect and gratitude across the UK.
An Engaging Visitor Experience
Visitors to The Poppy Factory can expect a 90-minute visit comprising a 30-minute presentation followed by a one-hour self-guided tour. The exhibition offers interactive elements such as poppy-making workshops and a treasure hunt designed especially for younger guests, making it both educational and engaging for all ages. The visitor centre’s friendly hosts and volunteers provide insightful commentary and a warm welcome, ensuring a memorable and personal experience.
Community and Educational Outreach
The Poppy Factory actively welcomes groups ranging from schools to military teams, offering tailored experiences that foster understanding of veterans’ contributions and challenges. Discovery sessions for smaller groups and solo visitors are regularly scheduled, providing opportunities to delve deeper into the charity’s work and history. The venue also encourages veterans to volunteer, sharing their experiences and supporting community engagement.
Location and Facilities
Situated just a 15-minute walk from Richmond train station, the factory is easily accessible by public transport, including the 65 bus route. While there is no on-site parking for visitors, pay and display options are available nearby. The visitor centre includes a small gift shop offering exclusive souvenirs, and refreshments such as tea, coffee, and cakes are available by pre-booking for groups or purchase during discovery sessions.
Architectural and Cultural Significance
The Poppy Factory occupies a historic building in Richmond, rich with heritage and community spirit. Its proximity to Richmond Bridge and the distinctive poppy-themed pedestrian crossing adds to its symbolic presence. The factory’s blend of heritage and active craftsmanship creates a unique atmosphere where history is not only preserved but lived and shared.
Ongoing Legacy and Future
As The Poppy Factory approaches its centenary in Richmond, it remains a vital institution for remembrance and veteran welfare. Its continuous operation as a working factory and charity ensures that the legacy of sacrifice and support endures. Visitors leave with a deeper appreciation of the Armed Forces community’s resilience and the meaningful role The Poppy Factory plays in their lives.
Evendo Review Centre
Guest reviews
Best time to go
Quietest: Jan, Feb & Mar · before 8am or from 7pm
Busy times are Evendo estimates for a typical year, to help you plan. Actual crowds vary with events, school holidays and the weather.
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