Chantry Place, Norwich Travel Guide

Free Guide: Discover Norwich's premier shopping haven at Chantry Place: fashion, food, and fun in a modern city-centre gem built on chocolate factory history.

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Chantry Place

A brief summary of Chantry Place

Discover Norwich's premier shopping haven at Chantry Place: fashion, food, and fun in a modern city-centre gem built on chocolate factory history.

Chantry Place is a vibrant shopping centre in Norwich city centre, offering a diverse mix of high-street fashion, beauty stores, tech retailers, and dining options. Housed in a modern complex on the site of a former chocolate factory, it features over 80 stores including Frasers, Zara, Apple, and eateries like Gourmet Burger Kitchen and Rosa’s Thai. With convenient cashless parking and city-centre accessibility, it's a prime spot for retail therapy and casual meals.

0.5–3 hrsTime to spend
$$Mid-range
IndoorSetting
5 / 5Mobile signal

On-site amenities

  • Restrooms
  • Drink options
  • Food options
  • Seating areas
  • Sheltered areas
  • Trash bins
  • Information boards
4.3 Very good · 11,365 Google reviews
Plan your visit

Opening hours

  • Mon–Sat9 am–6 pm
  • Sun10:30 am–4:30 pm

Opening hours as listed on the venue’s Google Business Profile. Hours can change for services and special events, so check with the venue before you go.

Address
40-46 St Stephens St, Norwich NR1 3SH
Phone
Website

Getting there

Car

Drive to cashless car park (sat nav NR2 1SF); £2-£3/hour, entries until 8pm, unlimited exit; 5-min walk to entrance.

Public Transport

Bus from Norwich station (routes 11, 25) drops at St Stephens St; 10-min ride, £2 single; central location.

Walking

10-min walk from Norwich Railway Station via St Stephens St; flat, pedestrian-friendly city centre route.

Cycling

Secure bike racks nearby; 5-min ride from station, follow designated cycle paths.

Discover more about Chantry Place

Overview
Chantry Place stands as a bustling hub in the heart of Norwich, blending contemporary retail with urban convenience. Located on 40-46 St Stephens Street, this shopping centre transformed from the historic Caleys chocolate factory site into a modern destination since its opening in 2005. Renamed from Chapelfield and later Intu Chapelfield, it now thrives under new ownership, drawing shoppers with its array of brands and amenities.

Retail Variety
Explore a curated selection of stores catering to fashion, beauty, and lifestyle needs. Flagship names like Frasers department store anchor the centre, alongside high-street favourites such as Zara, River Island, H&M, and Oliver Bonas. Tech enthusiasts visit the Apple Store and EE, while beauty seekers browse The Fragrance Shop, Hotel Chocolat, and new additions like MINISO for trendy snacks and plushies. Jewellers Ernest Jones and H.Samuel add sparkle to the mix.

Dining Terrace
The third-floor Dining Terrace offers a relaxed spot to refuel with diverse cuisines. Choices range from quick bites at Krispy Kreme and Chopstix to sit-down meals at Ask Italian, The Real Greek, Rosa’s Thai, and Gourmet Burger Kitchen. Casual options like Caffè Nero and fast-food staples ensure something for every palate, making it ideal for lunch breaks or post-shopping treats.

History and Site Significance
Built on the grounds of the former Rowntree Mackintosh chocolate factory, Chantry Place preserves a slice of Norwich's industrial past. During construction in 2004, archaeologists uncovered a medieval well containing remains believed to be from the Jewish community, dating back to 1150-1300, now reburied respectfully. The centre earned acclaim, including a 2006 Gold Award from the British Council of Shopping Centres for best in-town retail scheme.

Practical Features
Enjoy hassle-free visits with a cashless multi-storey car park (sat nav: NR2 1SF), open for entries until 8pm daily. Public transport links are excellent in this pedestrian-friendly city centre location. Shopmobility services assist those with mobility needs, and the centre promotes sustainability through eco-conscious initiatives.

Events and Atmosphere

Chantry Place buzzes with seasonal promotions, from Easter deals to beauty giveaways. Weekday hours run 9am-6pm, extending later for some outlets, with Sundays from 10:30am-4:30pm. It's a lively yet accessible spot for solo shoppers, families, and groups seeking Norwich's best retail experience.

Evendo Review Centre

Reviews from Google
By star rating

Guest reviews

Best time to go

Quietest: Jan, Feb & Mar · before 8am or from 8pm

How busy it gets, month by month Estimated
  1. Jan: 50% of the busiest month, one of the quietest
  2. Feb: 40% of the busiest month, one of the quietest
  3. Mar: 50% of the busiest month, one of the quietest
  4. Apr: 60% of the busiest month
  5. May: 60% of the busiest month
  6. Jun: 70% of the busiest month
  7. Jul: 80% of the busiest month
  8. Aug: 90% of the busiest month
  9. Sep: 70% of the busiest month
  10. Oct: 80% of the busiest month
  11. Nov: 100% of the busiest month
  12. Dec: 100% of the busiest month
How busy it gets, hour by hour Estimated
  1. 7am: 11% of the busiest hour, one of the quietest
  2. 8am: 22% of the busiest hour
  3. 9am: 44% of the busiest hour
  4. 10am: 67% of the busiest hour
  5. 11am: 89% of the busiest hour
  6. 12pm: 100% of the busiest hour
  7. 1pm: 100% of the busiest hour
  8. 2pm: 89% of the busiest hour
  9. 3pm: 78% of the busiest hour
  10. 4pm: 67% of the busiest hour
  11. 5pm: 56% of the busiest hour
  12. 6pm: 33% of the busiest hour
  13. 7pm: 22% of the busiest hour
  14. 8pm: 11% of the busiest hour, one of the quietest
  15. 9pm: 11% of the busiest hour, one of the quietest

Busy times are Evendo estimates for a typical year, to help you plan. Actual crowds vary with events, school holidays and the weather.

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