Hotel Chocolat, Norwich Travel Guide

Hotel Chocolat in Norwich stands as a beacon for chocolate enthusiasts, offering an array of award-winning chocolates crafted with a commitment to high cacao content and minimal sugar. Founded on principles of authenticity, originality, and ethics, the store connects visitors directly to sustainable cacao farming, including their own eco-conscious estate in Saint Lucia. Browse shelves lined with innovative creations like the iconic Grand Slab, Supermilk bars, and single-côte chocolates that showcase unique flavor profiles from citrus to brownie notes.

Beyond retail, the integrated cafe invites you to savor drinking chocolates, thick sundaes, shakes, and ice cream inspired by beloved chocolate flavors. Imagine velvety hot chocolate made with the Velvetiser system or refreshing cold blends—perfect for a mid-shopping break in Chantry Place's lively atmosphere. Facilities include comfortable seating, making it an ideal spot to unwind while enjoying these hedonistic treats.

Ideal for gifting, the shop features luxury hampers, selection boxes, and seasonal delights without artificial ingredients. Emphasizing ethics, Hotel Chocolat works directly with global farmers through their Engaged Ethics program and supports sustainability via the Planet Pledge, aiming for 100% ethical cacao, recyclable packaging, and net carbon zero by 2030. Bring packaging from any brand for responsible recycling here.

Situated at The North Terrace in Chantry Place, this store blends seamlessly into Norwich's shopping scene. Open daily with hours from 9am to 6pm most days and slightly later on weekends, it caters to both quick visits and leisurely explorations. Click & Collect services add convenience for planned purchases.

What sets Hotel Chocolat apart is its revolutionary approach—more cacao, less sugar, and bold innovations that redefine British chocolate since 2004. Whether you're a connoisseur or casual visitor, this Norwich outpost delivers pure indulgence rooted in quality and conscience.