Hotel Chocolat Norwich
Indulge in ethically sourced, high-cacao luxury chocolates and cafe delights at Norwich's premier chocolate haven in Chantry Place.
Nestled in Norwich's vibrant Chantry Place, Hotel Chocolat offers an indulgent chocolate experience with premium confections, a cozy cafe serving drinking chocolates and sundaes, ice cream, and thoughtful gifts. Known for high-cacao, ethically sourced treats that emphasize authenticity, originality, and sustainability, it's a must-visit for chocolate lovers seeking luxury in every bite.
A brief summary to Hotel Chocolat
- Chantry Place, Norwich, NR2 1SQ, GB
- Click to display
- Click to display
- Duration: 0.5 to 2 hours
- Mid ranged
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Indoor
- Mobile reception: 5 out of 5
Know before you go
Hi, I'm Eve. Here are a few practical things to know before exploring Hotel Chocolat.
- Try the Velvetiser hot chocolates for a creamy, innovative drinking experience unique to Hotel Chocolat.
- Bring old chocolate wrappers for recycling—Hotel Chocolat accepts any brand's packaging responsibly.
- Opt for Click & Collect to skip queues and plan your luxury gift purchases effortlessly.
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Getting There
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Walking
From Norwich Railway Station, 15-minute walk (1 km) via St Stephens Street; free, accessible paths.
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Bus
Pink Line or Turquoise Line buses to Chantry Place stop; 5-10 minutes from city center, £1.50-£2 fare.
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Driving
A47 to Norwich, park at Chantry Place multi-story; 10-20 minutes from outskirts, £2-£4/hour.
For the on-the-go comforts that matter to you
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Drink Options
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Food Options
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Seating Areas
Discover more about Hotel Chocolat
Discover Luxury Chocolate
Hotel Chocolat in Norwich stands as a beacon for chocolate enthusiasts, offering an array of award-winning chocolates crafted with a commitment to high cacao content and minimal sugar. Founded on principles of authenticity, originality, and ethics, the store connects visitors directly to sustainable cacao farming, including their own eco-conscious estate in Saint Lucia. Browse shelves lined with innovative creations like the iconic Grand Slab, Supermilk bars, and single-côte chocolates that showcase unique flavor profiles from citrus to brownie notes.Cafe Indulgence
Beyond retail, the integrated cafe invites you to savor drinking chocolates, thick sundaes, shakes, and ice cream inspired by beloved chocolate flavors. Imagine velvety hot chocolate made with the Velvetiser system or refreshing cold blends—perfect for a mid-shopping break in Chantry Place's lively atmosphere. Facilities include comfortable seating, making it an ideal spot to unwind while enjoying these hedonistic treats.Gift and Ethical Choices
Ideal for gifting, the shop features luxury hampers, selection boxes, and seasonal delights without artificial ingredients. Emphasizing ethics, Hotel Chocolat works directly with global farmers through their Engaged Ethics program and supports sustainability via the Planet Pledge, aiming for 100% ethical cacao, recyclable packaging, and net carbon zero by 2030. Bring packaging from any brand for responsible recycling here.Norwich Location Highlights
Situated at The North Terrace in Chantry Place, this store blends seamlessly into Norwich's shopping scene. Open daily with hours from 9am to 6pm most days and slightly later on weekends, it caters to both quick visits and leisurely explorations. Click & Collect services add convenience for planned purchases.Unique Chocolate Experience
What sets Hotel Chocolat apart is its revolutionary approach—more cacao, less sugar, and bold innovations that redefine British chocolate since 2004. Whether you're a connoisseur or casual visitor, this Norwich outpost delivers pure indulgence rooted in quality and conscience.Explore the best of what Hotel Chocolat has to offer
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