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Guggenheim Museum and tasting of traditional Basque products

Bilbao, ES
73% of travellers recommend this
Very Good (15 reviews)
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Non-refundable - You will not receive a refund if you cancel.

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    • Duration 3 hours
    • Skip-the-line access
    • Professional guide included
    • VIP ticket included
    • Audio guides available
    • Semi-private group

    Explore the Guggenheim Museum and savor traditional Basque cuisine in a unique 3-hour experience with expert guidance.

    Featured Reviews

    Very Good (15 reviews)
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    Viator
    Murray_P
    Aug 24
    Javi was a knowledgeable and engaging guide - great for understanding the works throughout the amazing building and explaining the background and features. There was some muddling of our relatively expensive booking as we didn’t receive the 3 hour tour and food tasting we had booked and paid for - rather a 2.5 hr tour only. No refund or further explanation was offered - but the tour we did have was excellent.
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    Viator
    RD D
    Nov 23
    My Tour Guide, VANESSA, was very knowledgable, very nice, and spoke English very well! The Government of Bilbao did excellently to receive the Guggenheim and fully transform their city from an industrial, to a touristic city. Now, Spain is not complete without visiting Madrid, Barcelona, Sevilla and Bilbao. Thanks to VANESSA, I thoroughly enjoyed my visit at the Bilbao Guggenheim.
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    Viator
    peggy_s
    Oct 22
    This was canceled last minute by the provider. I was waiting at location site when I received the text. Super frustrating. I have attempted to contact Viator, with out any luck, to get a full refund.
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    Viator
    dv8agent
    Sep 22
    Do not book any activities with this company called EXPLORA NORTE unless you are doing a research project on what horrible customer service looks like. Unprofessional, rude and inflexible. In a last minute effort I booked a tour of the Guggenheim Museum and realized that for whatever reason, even tho tickets were $97 each and I was only purchasing 1 ticket, for whatever reason I was charged double, $194. I explained the situation to Javi the tour guide and he agreed that I was incorrectly charged and that his boss would resolve it. They did not. We spoke in circles back in forth in circles and when I provided proof with screenshots of TripAdvisor screens and my bank account, the representative at EXPLORA NORTE lacking any ground for why they couldn’t issue me a refund for one ticket simply stopped responding. This is disgusting and a crime and TripAdvisor/ Viator should cancel their contracts with EXPLORA NORTE immediately. I am considering not booking with TripAdvisor in the future because there is no one who is advocating for me in this unlawful behavior from this unprofessional business. If that isn’t enough to frighten you, everyone on the tour had preferred the 10:30am time slot, which was available on TripAdvisor and all of us were rescheduled, unapologetically, to 1pm. The other couple on the tour mentioned that another activity they booked with EXPLORA NORTE had also been rescheduled. You have everything to lose cause the tour operators of this scam of a business think that they can just change up your booking because clearly, they have no intent to refund your money if you are unhappy with the change. We are on vacation and we have other plans to occupy our day, I don’t need EXPLORA NORTE to interfere with my plans. If I book a 10:30am time slot in TripAdvisor, I EXPECT to take a tour at 10:30am. And if something went wrong, an apology, a little empathy goes a long way but I never saw any of that from EXPLORA NORTE. Instead I got a whole lot of attitude by this very classless and unprofessional company.
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    Viator
    Y4386WZthomast
    Oct 19
    My husband and I did this tour. We signed up on line Knowing where to go was interesting so we wandered around a bit. The entrance is by the big puppy planter. Once you know that it is quite straight forward. Our guide met us there. Javier was excellent. He gave us all the details and without him we would not have gotten as much out of the museum.
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    Included

    • inclusion
      Professional guide
    • inclusion
      Semi private not private at all
    • inclusion
      Vip ticket, skip the line
    • inclusion
      Audio guides after completion of the guide
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    Guggenheim Museum and tasting of traditional Basque products

    Explore the Guggenheim Museum and savor traditional Basque cuisine in a unique 3-hour experience with expert guidance.

    Highlights

    • Explore the stunning architecture of the Guggenheim Museum
    • Learn about the history of the museum
    • Admire the modern artwork inside the museum
    • Discover the rotating and permanent collections
    • Enjoy a private guided tour

    Meeting Point

    Guggenheim Museum Square. Next to the door of the tourist office. (in front of the dog, Puppy). The guide is wearing a green backpack with the logo, a white clover. Add the phone and email to contact before departure and know the name of the guide and his phone.

    Meeting point

    Mazarredo Zumarkalea, 62, Abando, 48009 Bilbo, Bizkaia , Spain

    End point

    End Point

    Meeting point

    Abandoibarra Etorb., 2, Abando, 48009 Bilbo, Bizkaia , Spain

    End point

    What to expect

    1

    Guggenheim Museum Bilbao

    It is visited inside and outside the museum. Afterwards, high-quality gastronomic food is made.

    Duration 180 minutes
    Admission Admission Included

    The experience can be subject to change due to bad weather or unforseen circumstances. We always endeavour to give you the best possible experience.

    Additional Information

    • Additional information
      Wheelchair accessible
    • Additional information
      Infants and small children can ride in a pram or stroller
    • Additional information
      Service animals allowed
    • Additional information
      Public transportation options are available nearby
    • Additional information
      Specialized infant seats are available
    • Additional information
      Transportation options are wheelchair accessible
    • Additional information
      All areas and surfaces are wheelchair accessible
    • Additional information
      Suitable for all physical fitness levels
    • Additional information
      Child rate applies only when sharing with 2 paying adults
    • Additional information
      Children must be accompanied by an adult
    • Additional information
      May be operated by a multi-lingual guide
    Provided by EXPLORA NORTE

    What our experts say

    • icon
      Try the grilled seasonal dishes!
    • icon
      Visit the nearby Zubizuri Bridge.
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      Check out the outdoor sculptures!
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      Arrive early for great photos.
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      Sample local wines during lunch.

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