Safari Experiences in Santo Domingo

SANTO DOMINGO/ City tour - the best Adventures & traditional

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Santo Domingo City Tour with Pickup in Bayahibe

Highly recommend this tour with guide Leo

Great driver (travelling in a mini bus with only 5 people), excellent guide and enough time to see everything without a rush. Highly recommend this tour. Massive thanks to Leo - our fabulous guide. All very well organised.

Santo Domingo Historical Tour with Caves from Punta Cana

Awesome trip except for owner miscommunication

Transportation Issues and Poor Communication From the beginning, there was confusion regarding the exact pickup location whether it was inside the resort lobby or outside the gate. I had to reach out to the tour guide multiple times (seven in total) due to poor reception on his end. On the day of the pickup, I contacted the guide again, who identified himself as the owner. I provided him with the resort’s name, address and confirmed I was waiting outside the gate. He responded by saying my resort, Impressive Premium Resort, didn’t exist and claimed it was closed neither of which was true. It seemed like an attempt to shift blame in case the driver couldn’t find me. When I asked if he could contact the driver to inform him of my location, he claimed he didn’t have the driver’s number. However, a few minutes later, the driver arrived and called out my name. I followed up with the owner again, and he said he had spoken with the driver contradicting his earlier statement. Overall, the experience was frustrating due to the owner’s dishonesty and poor communication regarding pickup confirmation. The only reason I rated this experience five stars was because of the second driver named Jose and the second, official tour guide (Leo) we met at Tres Ojos Caves. He was extremely kind, knowledgeable, and provided an excellent experience.