Visit Belfast, Belfast Travel Guide

Free Guide: Your essential first stop in Belfast city centre for expert travel advice, tickets, maps, and local insights opposite City Hall.

A brief summary of Visit Belfast

Your essential first stop in Belfast city centre for expert travel advice, tickets, maps, and local insights opposite City Hall.

Located at 9 Donegall Square North in the heart of Belfast city centre, the Visit Belfast Welcome Centre is the premier tourist information hub for visitors. It offers comprehensive services including travel advice, event and tour ticketing, maps, souvenirs, and luggage storage. Situated opposite Belfast City Hall, it is a convenient first stop for exploring Belfast and Northern Ireland with knowledgeable staff ready to assist.

0.5–1.5 hrsTime to spend
FreeFree entry
IndoorSetting
5 / 5Mobile signal

On-site amenities

  • Restrooms
  • Drink options
  • Food options
  • Seating areas
  • Trash bins
  • Information boards
  • Visitor centre
4.5 Excellent · 1,030 Google reviews
Plan your visit

Opening hours

  • Mon–Sat9 am–5:30 pm
  • Sun11 am–4 pm

Opening hours as listed on the venue’s Google Business Profile. Hours can change for services and special events, so check with the venue before you go.

Address
9 Donegall Square N, Belfast BT1 5GB
Phone
Website

Getting there

Public Bus

Take the Metro bus services that run frequently throughout Belfast city centre; travel times from major points like Belfast Central Station range from 10 to 20 minutes. Tickets cost approximately £2.50 for a single journey. The centre is within walking distance from most central bus stops.

Taxi

Taxis are readily available in Belfast city centre with fares from Belfast International Airport to the centre averaging £20-£30 and a journey time of around 25-30 minutes depending on traffic.

Walking

If you are staying in central Belfast, the Visit Belfast Welcome Centre is easily reachable on foot within 10-20 minutes from major hotels and attractions. The terrain is flat and pedestrian-friendly.

Train and Bus Combination

From Belfast International Airport, take a bus or taxi to Belfast Central Train Station, then walk or take a short bus ride to Donegall Square North. Total travel time is approximately 40-50 minutes. Tickets vary but expect around £5 total.

Discover more about Visit Belfast

Central Hub for Visitor Support in Belfast

The Visit Belfast Welcome Centre stands prominently at 9 Donegall Square North, directly opposite the iconic Belfast City Hall. This central location makes it easily accessible for visitors arriving in the city and acts as a gateway to discovering Belfast’s rich history, culture, and attractions. The centre is staffed by friendly and knowledgeable advisors who provide expert guidance on tours, events, accommodation, and transport options across the city and Northern Ireland.

Comprehensive Services and Facilities

Beyond offering a wealth of printed materials such as maps, brochures, and guides, the centre also features a small gift shop with local souvenirs. Visitors can purchase tickets for city tours, major events, and transport services including Translink public transport tickets. The facility provides free Wi-Fi and a left luggage service, making it convenient for travelers to explore the city hands-free. Multilingual staff members enhance accessibility for international visitors.

Connection Point for Northern Ireland Exploration

Serving as more than just a city centre information point, the Visit Belfast Welcome Centre acts as a hub for planning trips throughout Northern Ireland. It offers bookings for tours to renowned destinations such as the Giant’s Causeway and Game of Thrones filming locations. The centre’s partnerships with local tourism operators ensure visitors have access to a broad range of experiences beyond Belfast’s urban core.

Operating Hours and Accessibility

The centre operates Monday to Saturday from 9:00 AM to 5:30 PM, and Sundays from 11:00 AM to 4:00 PM, accommodating a wide range of visitor schedules. It is wheelchair accessible and located in a pedestrian-friendly area. The proximity to Belfast City Hall and public transport links enhances ease of access for all visitors.

Atmosphere and Visitor Experience

Inside, the atmosphere is welcoming and vibrant, reflecting Belfast’s spirit. The centre’s design focuses on functionality with clear signage and interactive touchscreens, allowing visitors to independently explore options alongside personalized assistance. The blend of historic surroundings and modern amenities creates a balanced environment for planning and inspiration.

Essential Starting Point for Your Belfast Journey

Whether arriving for the first time or returning to explore more, the Visit Belfast Welcome Centre is an indispensable resource. It offers practical support, local insights, and a warm welcome that embodies Belfast’s hospitality. From securing tickets to discovering hidden gems, it ensures visitors begin their Belfast experience informed and inspired.

Evendo Review Centre

Reviews from Google
By star rating

Guest reviews

Best time to go

Quietest: Jan, Feb & Nov · before 7am or at 9pm

How busy it gets, month by month Estimated
  1. Jan: 40% of the busiest month, one of the quietest
  2. Feb: 50% of the busiest month, one of the quietest
  3. Mar: 60% of the busiest month
  4. Apr: 70% of the busiest month
  5. May: 80% of the busiest month
  6. Jun: 90% of the busiest month
  7. Jul: 100% of the busiest month
  8. Aug: 100% of the busiest month
  9. Sep: 80% of the busiest month
  10. Oct: 70% of the busiest month
  11. Nov: 50% of the busiest month, one of the quietest
  12. Dec: 60% of the busiest month
How busy it gets, hour by hour Estimated
  1. 12am: 13% of the busiest hour, one of the quietest
  2. 6am: 13% of the busiest hour, one of the quietest
  3. 7am: 25% of the busiest hour
  4. 8am: 50% of the busiest hour
  5. 9am: 75% of the busiest hour
  6. 10am: 88% of the busiest hour
  7. 11am: 100% of the busiest hour
  8. 12pm: 100% of the busiest hour
  9. 1pm: 88% of the busiest hour
  10. 2pm: 88% of the busiest hour
  11. 3pm: 88% of the busiest hour
  12. 4pm: 75% of the busiest hour
  13. 5pm: 63% of the busiest hour
  14. 6pm: 50% of the busiest hour
  15. 7pm: 38% of the busiest hour
  16. 8pm: 25% of the busiest hour
  17. 9pm: 13% of the busiest hour, one of the quietest
  18. 10pm: 13% of the busiest hour
  19. 11pm: 13% of the busiest hour

Busy times are Evendo estimates for a typical year, to help you plan. Actual crowds vary with events, school holidays and the weather.

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