The Exchange, Norwich Travel Guide
Free Guide: Relaxed wood-fired pizzas and pasta in Jarrolds' Food Hall—perfect shopper's lunch spot with gluten-free options and wines to savor or take home.
A brief summary of The Exchange
Relaxed wood-fired pizzas and pasta in Jarrolds' Food Hall—perfect shopper's lunch spot with gluten-free options and wines to savor or take home.
Nestled in the Food Hall on the lower ground floor of Jarrolds Department Store in Norwich, The Exchange serves wood-fired pizzas, fresh pasta, salads, and sandwiches with an extensive wine list. Ideal for shoppers seeking a relaxed lunch break, it offers gluten-free bases, vegetarian options, and dairy-free choices in a welcoming, wheelchair-accessible space. Walk-ins welcome, bookings recommended during peak times.
On-site amenities
Restrooms
Food options
Drink options
Seating areas
Opening hours
- Mon11:30 am–2 pm
- Tue11:30 am–2 pm
- Wed11:30 am–2 pm
- Thu11:30 am–2 pm
- Fri11:30 am–2 pm
- Sat9:30 am–3 pm
- SunClosed
Opening hours as listed on the venue’s Google Business Profile. Hours can change for services and special events, so check with the venue before you go.
- Address
- Jarrolds, 1-11 London St, Norwich NR2 1JF
- Phone
- Website
Getting there
Walking
Bus
Car
Discover more about The Exchange
Overview
The Exchange is a vibrant bistro located in the bustling Food Hall of Jarrolds Department Store, Norwich's premier shopping destination on London Street. Specializing in wood-fired pizzas, handmade pasta, crisp salads, and gourmet sandwiches, it pairs these dishes with a curated selection of wines available for purchase in the adjacent Food Hall. Open primarily for lunch with extended Saturday hours including breakfast, it caters to diverse tastes amid the store's elegant surroundings.
Cuisine and Menu Highlights
Expect fresh, regionally inspired fare using Norfolk produce where possible. Signature wood-fired pizzas come with gluten-free bases, alongside fresh pasta dishes, substantial salads like nicoise variations, and sandwiches. A children's menu ensures family appeal, while vegetarian and dairy-free options abound. Saturday mornings feature a breakfast menu from 9:30am, transitioning to mains at noon. An extensive wine list complements meals, with many bottles available to take home.
Atmosphere and Service
The casual yet refined setting buzzes with shoppers pausing for a meal. Staff provide friendly, efficient service, accommodating dietary needs and allergies upon request. Wheelchair accessible via lifts, the space suits quick bites or leisurely lunches. Walk-ins are accepted, though online bookings guarantee tables during busy periods.
Practical Information
Situated on the lower ground floor, it's seamlessly integrated with Jarrolds' renowned Food Hall offering cheeses, charcuterie, and more. Accepts Jarrolds discount cards but not loyalty cards. Clean, open layout with ample seating makes it perfect for people-watching or mid-shopping refueling.
Why Visit
The Exchange stands out for its quality ingredients, inclusive menu, and prime location in a historic department store. Whether celebrating a special occasion, brunching with family, or grabbing a fresh pizza, it delivers consistent satisfaction in Norwich's heart.
Evendo Review Centre
Guest reviews
Best time to go
Quietest: Jan, Feb & Mar · before 8am or at 4pm or at 5pm
Busy times are Evendo estimates for a typical year, to help you plan. Actual crowds vary with events, school holidays and the weather.
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