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The Exchange

Relaxed wood-fired pizzas and pasta in Jarrolds' Food Hall—perfect shopper's lunch spot with gluten-free options and wines to savor or take home.

★★★★★4.2 (29)

Nestled in the Food Hall on the lower ground floor of Jarrolds Department Store in Norwich, The Exchange serves wood-fired pizzas, fresh pasta, salads, and sandwiches with an extensive wine list. Ideal for shoppers seeking a relaxed lunch break, it offers gluten-free bases, vegetarian options, and dairy-free choices in a welcoming, wheelchair-accessible space. Walk-ins welcome, bookings recommended during peak times.

Plan your visit

A brief summary to The Exchange

Opening times, essentials, and a few local tips gathered into one calmer, easier-to-scan planning section.

Plan your visit

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Jarrolds, 1-11 London St, Norwich, NR2 1JF, GB
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Indoor
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Mobile reception: 5 out of 5
Monday
11:30 am-2 pm
Tuesday
11:30 am-2 pm
Wednesday
11:30 am-2 pm
Thursday
11:30 am-2 pm
Friday
11:30 am-2 pm
Saturday
9:30 am-3 pm

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    Getting There

    Walking

    From Norwich Railway Station, 10-minute walk (0.5 miles) via St Stephens Street and London Street; free, accessible paths.

    Bus

    Pink Line or Turquoise Line to St Andrews Street stop (5 minutes, £2 single fare); then 2-minute walk to Jarrolds entrance.

    Car

    Limited street parking nearby or multi-story at Chantry Place (5-minute walk, £2-£5/hour); not ideal during peak shopping.

    For the on-the-go comforts that matter to you

    Restrooms
    Food Options
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    Seating Areas

    Local tips

    Opt for gluten-free pizza bases available on all pies; notify staff of allergies for tailored service.
    Book online for peak lunch hours to secure a table, though walk-ins are welcome in this casual space.
    Explore the adjacent Food Hall for cheeses and wines to pair with your meal or take home.
    Visit Saturdays for breakfast from 9:30am before transitioning to the full lunch menu.

    Discover more about The Exchange

    Overview

    The Exchange is a vibrant bistro located in the bustling Food Hall of Jarrolds Department Store, Norwich's premier shopping destination on London Street. Specializing in wood-fired pizzas, handmade pasta, crisp salads, and gourmet sandwiches, it pairs these dishes with a curated selection of wines available for purchase in the adjacent Food Hall. Open primarily for lunch with extended Saturday hours including breakfast, it caters to diverse tastes amid the store's elegant surroundings.

    Cuisine and Menu Highlights

    Expect fresh, regionally inspired fare using Norfolk produce where possible. Signature wood-fired pizzas come with gluten-free bases, alongside fresh pasta dishes, substantial salads like nicoise variations, and sandwiches. A children's menu ensures family appeal, while vegetarian and dairy-free options abound. Saturday mornings feature a breakfast menu from 9:30am, transitioning to mains at noon. An extensive wine list complements meals, with many bottles available to take home.

    Atmosphere and Service

    The casual yet refined setting buzzes with shoppers pausing for a meal. Staff provide friendly, efficient service, accommodating dietary needs and allergies upon request. Wheelchair accessible via lifts, the space suits quick bites or leisurely lunches. Walk-ins are accepted, though online bookings guarantee tables during busy periods.

    Practical Information

    Situated on the lower ground floor, it's seamlessly integrated with Jarrolds' renowned Food Hall offering cheeses, charcuterie, and more. Accepts Jarrolds discount cards but not loyalty cards. Clean, open layout with ample seating makes it perfect for people-watching or mid-shopping refueling.

    Why Visit

    The Exchange stands out for its quality ingredients, inclusive menu, and prime location in a historic department store. Whether celebrating a special occasion, brunching with family, or grabbing a fresh pizza, it delivers consistent satisfaction in Norwich's heart.

    A brief summary to The Exchange

    Use Tower Bridge as your starting point for nearby food, family ideas, nightlife, and more local discoveries.

    Plan around the quieter times

    A quick look at seasonal patterns and peak visiting hours.

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