Gerald Giles

Discover Gerald Giles

Nestled on Ber Street opposite John Lewis, Gerald Giles stands as Norwich's premier destination for home appliances since 1948. This independent retailer has evolved from a single store into East Anglia's only official Miele Centre, stocking top brands including Sony, Panasonic, Sonos, Neff, Siemens, Dyson, Shark, and KitchenAid. The impressive showroom buzzes with interactive displays where customers can test ovens, dishwashers, vacuums, and sound systems before buying.

Expert Services and Support

Beyond sales, Gerald Giles excels in customer care with professional installation across Norfolk and North Suffolk. Engineers handle delivery, setup, old appliance recycling, and post-purchase training on features. Repair services keep appliances running smoothly, backed by decades of hands-on knowledge. Regular cooking events feature local chefs and Miele demos, showcasing small appliances like Ninja blenders and Nespresso machines in action.

Kitchen Showroom Excellence

The dedicated kitchen area inspires with German-engineered designs, high-tech integrations, and live demonstrations. Free consultations help tailor smart kitchens blending functionality and style. From heat pump tumble dryers to barista-style coffee makers, the focus remains on quality, energy efficiency, and hassle-free ownership.

Why Choose Local Expertise

With 4.8-star ratings from hundreds of customers praising helpful staff, Gerald Giles offers impartial advice, competitive prices, and unmatched aftersales. Free rear parking makes visits convenient, positioning it as the go-to for upgrading homes with reliable, innovative appliances.