Questions about getting started?
Here are clear answers to the questions business owners ask most often before activating their presence and deciding how they want to continue.
What does it mean to activate my presence?
Activating your presence means confirming that the business is connected to you or your team and taking a more active role in how the business is presented.
Activation now happens as part of an active subscription. For many businesses, this is the moment when the business moves beyond simply being visible and starts becoming something more intentional, more representative, and more useful commercially.
It is the first meaningful step in shaping how customers see the business.
Do I get Plus for free when I activate?
Yes. Every business that activates its presence receives 30 days of free Plus access.
This is designed to help owners experience a stronger presence before moving into the ongoing paid period. It gives the business a chance to see the difference for itself rather than being asked to imagine it too early.
That makes the process feel more practical and more transparent.
What happens after the 30 days?
After the free Plus period ends, your business continues on Plus unless you choose to cancel, or you may later review Premium when it becomes available.
The aim is to help businesses understand the value first and continue afterward with more confidence.
That is why the journey begins with activation and free access rather than pressure to decide without experience.
Is activation the same as choosing an ongoing option?
Activation is tied to choosing an active subscription.
In practice, this means activating your presence connects the business to the right owner or manager and gives you a more active role in how the business appears through Plus, or Premium when it becomes available.
The free Plus period is still provided, so the business can experience the stronger version before settling into the ongoing subscription period.
Is Plus available now?
Yes. Plus is available now.
That means businesses can activate onto Plus straight away, begin their 30 days of free access, and experience what a stronger public presence looks like in practice.
This helps businesses move forward without delay.
Is Premium available now?
No. Premium is coming soon.
For now, the practical next step is to activate your presence through Plus and use the free Plus period to strengthen how your business is presented.
That gives businesses a clear and useful place to start.
What happens if I cancel my subscription?
If you cancel your subscription, your business loses access to manage that place.
This means the active, owner-managed version of your presence no longer continues once the subscription ends.
Why do businesses continue with Plus after the free period?
Businesses continue with Plus when they want a stronger public presence, a clearer business presentation, and a better way to show customers what makes the business worth choosing.
Many continue because they value being understood faster, trusted sooner, and presented in a way that better reflects the quality they already deliver in real life.
For owners who care about first impression and visibility, Plus can feel like a practical continuation rather than a difficult decision.
Shape how customers see your business now
Take control today for only £10 per month and ensure your business is presented the way it should be.