Dolphin encounter at Puerto Aventuras

Additional Information

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  Behaviours you will experience during the encounter include a handshake, hug and hand target
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  Bring a hat
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  Bring a towel
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  Bring biodegradable insect repellent
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  Bring money for extras or gratuities
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  Children must be supervised by an adult (over 18 years) at all time
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  Children over 13 years over 140cm in height can take part alone but must pay adult price
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  Children who are between 1.2m and 1.39m talls must be accompanied by an adult for the dolphin interactions
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  Electronic devices aren't allowed during the dolphin program
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  English-speaking guide for all nationalities
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  For clarity, for this experience children are considered from six to 12 years old. Adults are regarded as anyone aged 13 and above
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  Height, weight and/or age restrictions may apply
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  In accordance with Article 60 of the Q. Roo Finance Law, a state tax (ISEPAAA) of MX$50 per person (ages six and up) must be paid at check-in for activities involving dolphins
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  Infants aged between one and five can take part free of charge, but must be accompanied by a paying adult
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  Jewellery or accessories that can easily come off aren't allowed to be worn during the dolphin program
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  Not suitable for expectant mothers or guests with back problems
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  Not suitable for families with small children
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  Not suitable for guests with cardiac or respiratory problems
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  Not suitable for those with reduced mobility
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  Photos aren't included
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  Please note, this type of dolphin swim is an interaction enjoyed from a platform in the water
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  Some entrance fees and optional extras are payable locally
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  Suitable for beginners or first-time participants
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  The buffet lunch isn't available for the 3.00pm slot
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  The government tax for this activity is not included and 50 Mexican Pesos per person is paid directly at check-in
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  This experience is recommended for anyone who has heart conditions, asthma, diabetes, epilepsy, takes heart medication. Anyone concerned about their physical condition or medical history should consult their physician before taking part in any strenuous activity
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  This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation effortsThe standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures
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  Transfer available for USD 15.00 per person – enquire with your TUI Rep
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  We recommend bring some cash with you so you can buy photos or souvenirs
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  You can't wear suncream or tanning products during the dolphin program, since some of the chemicals in them could be harmful to the animals