Dune Buggy, UTV or ATV Experience at Pismo Beach

I loved everything about it, staff were amazing, Lenn and Jessica made she we were taken care of and happy

So fun!!! Vehicle worked great and staff was efficient and helpful. Dune buggy riding was a great adventure to experience with my kids. We will come back next time we’re in the area.

First time trying the ATV with 5 adult and 5 kids (age from 10-12). Lynn was extremely helpful. She listed all the options and price for us to choose from. Some of us want to drive but others just want to take backseat. There are options for everyone. Highly recommend. We will definitely coming back for more.

This was an epic trip with my 2 boys. We had a blast on the dunes. The checkin, ferry and set up staff were all very pleasant and made you feel comfortable and not rushed. However the organization needs more processes to help their staff and guest experience. The checkin period could use some efficiency as we were in line for quite some time just to be handed a form to fill out and wait in line again for someone to review it. The wait time after being ferried over to the vehicle pickup was also unnecessarily long with no vehicles available so had to wait for earlier riders to return. Condition of the vehicles was also suspect and management should consider retiring some of the vehicles as they are in pretty bad shape. They were fun but so beat up, misfiring and seat belts that barely worked. Finally I got stuck briefly and called the help line for some assistance and was immediately answered but said that it would take 20min to get to me. I was able to get the vehicle back on the move by myself so canceled the service but it was about an hour later that day when we were having lunch when I go a call from the help confirming my location so they can get me some assistance! Imaging if I was in a bind and it taking them an hour to get to me that would not have been a pleasant experience. Regardless with all these issues it was still fun for what it was. Great staff again.

Hello Sun Buggy, I was super excited to do Sun buggy. It was a surprise birthday gift for my stepson. The moment that we got there I had high hopes. I had paid for two hours for a four-person explorer. When I called the person said this would be the best experience for my stepson. We would be able to go fast and enjoy the dunes to its fullest. When we got there we did the training video and it went over all of the things we needed to know. When we finally made it to the area to pick up the buggy. The gentleman went over the area that we couldn’t go into super fast and didn’t speak loudly enough for everyone to hear him. We were the first people to get our rental. One in the training video said that they would inspect the whole buggies with us before driving this didn’t happen. The buggy didn’t have all of the seat belts before we got there. Two the driver-side tire was tearing apart as seen in the picture. The gentleman said on a hill go for it all gas. This didn’t work because I had to push the gas pedal down so it would even go. Three he also didn’t inform us what area would be the best for us. When I started to drive I noticed that I was flooring the gas pedal we were not moving at all. We ended up getting stuck within five minutes. I had noticed a QR code on the side of the buggy. I did that and called the phone number that was listed on the paperwork. Headquarters never gave me an ETA. I waited 30 minutes. Gave them a call and they said oh they are two minutes away. I waited another 15 minutes and still no one had come. I ended up receiving a text message saying that they were on their way and still, we waited another 15 minutes for someone to come. The first thing that I can say is the recovery team was amazing, they were so nice to my whole family. The issue with the buggy was it had a hole in the filter. They hey had never seen this happen in 20 years. They tethered us back to the general area and said it was gonna take 20 minutes to fix it now by this time the buggy was even working. It took a bit longer and My husband had asked, can we get another vehicle even if we had to pay more they had informed him that all of the vehicles were sold out for that day. So they said to him once we start the buggy you cannot stop unfortunately within five minutes we got stuck again. in the area that they said would be best for this kind of buggy. They offered us another hour and 30 minutes for then we have our full experience, but unfortunately, that did not happen. We kept on getting stuck and stuck everywhere we went. Honestly, I think we maybe got 30 minutes of driving time and we were stuck for over 2 and a half hours. After getting stuck so many times, I told my husband I’m done let’s just return the buggy. I had noticed the two-seater buggies, and I had taken pictures to compare and contrast them. The two-seater buggies were higher than the four-seater. The tires were bigger and probably can handle the dunes a lot better than the four-seater. I believe that this vehicle was bad from the start it had no power and no acceleration. Overall this experience made me upset because how I was sold that this was gonna be the best experience for my family was the complete opposite. The amount of money that I spent was not even worth it due to how many times we got stuck in the sand and had to call the recovery team. The good thing was that the recovery team was always nice to us and I just wish we would’ve had a better experience of not getting to know the recovery team so well.