Hielo y Carbon, Madrid Travel Guide

Free Guide: Charcoal-grilled perfection meets Spanish elegance on Madrid's most celebrated avenue.

A brief summary of Hielo y Carbon

Charcoal-grilled perfection meets Spanish elegance on Madrid's most celebrated avenue.

Located on Madrid's iconic Gran Vía, Hielo y Carbón combines Argentine steakhouse tradition with contemporary Spanish flair. Known for premium grilled meats, expertly prepared over charcoal and ice, this restaurant delivers an upscale dining experience that captures the essence of both cultures. Perfect for special occasions or memorable meals in the heart of Madrid's bustling commercial district.

$$$Luxury
IndoorSetting
5 / 5Mobile signal

On-site amenities

  • Restrooms
  • Food options
  • Seating areas
4.4 Very good · 441 Google reviews
Plan your visit

Opening hours

  • Mon7 am–10:30 am, 7 pm–11 pm
  • Tue7 am–10:30 am, 7 pm–11 pm
  • Wed7 am–10:30 am, 7 pm–11 pm
  • Thu7 am–10:30 am, 7 pm–11 pm
  • Fri7 am–10:30 am, 7 pm–11 pm
  • Sat7:30 am–11 am, 7 pm–11 pm
  • Sun7:30 am–11 am, 7 pm–11 pm

Opening hours as listed on the venue’s Google Business Profile. Hours can change for services and special events, so check with the venue before you go.

Address
Gran Vía, 31, Centro, 28013 Madrid
Phone
Website

Getting there

Metro

Take Metro Line 1 (light blue) toward Valdecarros or Line 5 (green) toward Casa de Campo. Exit at Gran Vía station. The restaurant is a 2-minute walk from the station exit. Journey time from central Madrid: 5-15 minutes depending on starting point. Cost: approximately €1.50 per ticket.

Bus

Multiple bus lines serve Gran Vía including lines 1, 2, 3, 5, 46, 74, and 146. Exit at Gran Vía stops and walk to number 31. Journey time varies by route and traffic: 10-25 minutes. Cost: approximately €1.50 per ticket.

Taxi or Ride-Share

Request destination as Gran Vía 31, Centro, Madrid 28013. Journey time from Puerta del Sol: 5-10 minutes. From Retiro Park: 10-15 minutes. Estimated cost: €8-15 depending on traffic and time of day.

Walking

From Puerta del Sol (Madrid's central point): 10-minute walk northwest along Gran Vía. From Plaza Mayor: 15-minute walk north to Gran Vía, then east along the avenue. The route traverses Madrid's most vibrant commercial district.

Discover more about Hielo y Carbon

A Fusion of Culinary Traditions

Hielo y Carbón represents a sophisticated meeting point between Argentine asado culture and Spanish gastronomy. The restaurant's name—meaning "Ice and Charcoal"—reflects its core cooking philosophy: the precise temperature control achieved through charcoal grilling combined with ice-based cooling techniques. This method allows chefs to achieve perfect doneness on premium cuts of beef while maintaining optimal texture and flavor profiles that distinguish the restaurant from conventional steakhouses.

Prime Location and Atmosphere

Situated at Gran Vía 31 in Madrid's Centro district, the restaurant occupies one of Europe's most prestigious avenues. The location places diners at the intersection of Madrid's commercial energy and cultural heritage. The restaurant's design balances modern sophistication with warm, inviting elements that make both business diners and couples feel equally welcome. Large windows frame views of the bustling Gran Vía, creating an engaging backdrop for meals.

Culinary Excellence and Menu Philosophy

The kitchen focuses on premium beef selections, sourced for quality and marbling. Beyond steaks, the menu incorporates Spanish ingredients and techniques, offering a broader range of proteins and seasonal preparations. The charcoal-grilling methodology extends beyond beef to fish and vegetables, creating consistency in the restaurant's signature cooking style. Wine selections emphasize Spanish and Argentine producers, supporting the restaurant's dual cultural identity.

Service and Dining Experience

With over 787 photographs documented across various platforms, the restaurant maintains high visual standards in both food presentation and dining environment. The service model accommodates both quick business lunches and leisurely evening meals. The dual-service structure—breakfast service followed by dinner service—reflects Madrid's dining rhythm and allows the restaurant to serve different clientele throughout the day.

Accessibility and Practical Considerations

The Gran Vía location ensures excellent public transportation access and visibility. The restaurant's established reputation, reflected in its 4.4-star rating from over 440 reviews, indicates consistent quality and reliability. The rating distribution shows strong performance, with the majority of reviews concentrated in the four and five-star categories, suggesting reliable execution of the restaurant's concept.

Evendo Review Centre

Reviews from Google
By star rating

Guest reviews

Best time to go

Quietest: Jan, Feb & Nov · before 8am or at 10am or from 11pm

How busy it gets, month by month Estimated
  1. Jan: 30% of the busiest month, one of the quietest
  2. Feb: 20% of the busiest month, one of the quietest
  3. Mar: 50% of the busiest month
  4. Apr: 70% of the busiest month
  5. May: 80% of the busiest month
  6. Jun: 100% of the busiest month
  7. Jul: 100% of the busiest month
  8. Aug: 100% of the busiest month
  9. Sep: 90% of the busiest month
  10. Oct: 80% of the busiest month
  11. Nov: 40% of the busiest month, one of the quietest
  12. Dec: 60% of the busiest month
How busy it gets, hour by hour Estimated
  1. 7am: 50% of the busiest hour, one of the quietest
  2. 8am: 60% of the busiest hour
  3. 9am: 60% of the busiest hour
  4. 10am: 40% of the busiest hour, one of the quietest
  5. 7pm: 70% of the busiest hour
  6. 8pm: 90% of the busiest hour
  7. 9pm: 100% of the busiest hour
  8. 10pm: 90% of the busiest hour
  9. 11pm: 40% of the busiest hour, one of the quietest

Busy times are Evendo estimates for a typical year, to help you plan. Actual crowds vary with events, school holidays and the weather.

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