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Eldon Square Shopping Centre, Newcastle upon Tyne

Newcastle’s vibrant city centre shopping and dining destination with over 140 stores and 30+ restaurants under one roof.

★★★★★4.3 (19539)

Eldon Square is Newcastle’s premier city centre shopping destination, featuring over 140 retailers and 30+ restaurants under one roof. Located on Percy Street, it offers a vibrant mix of fashion, beauty, technology, and dining options, including iconic department stores like Fenwick and John Lewis & Partners. Open seven days a week with extended hours on Thursdays, Eldon Square is easily accessible and caters to diverse shopping and dining tastes in a lively urban setting.

Plan your visit

A brief summary to Eldon Square

Opening times, essentials, and a few local tips gathered into one calmer, easier-to-scan planning section.

Plan your visit

📍
Percy St, Newcastle upon Tyne, NE1 7JB, GB
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Duration: 1 to 5 hours
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Mid ranged
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Indoor
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Mobile reception: 5 out of 5
Monday
9 am-7 pm
Tuesday
9 am-7 pm
Wednesday
9 am-7 pm
Thursday
9 am-8 pm
Friday
9 am-7 pm
Saturday
9 am-7 pm
Sunday
11 am-5 pm

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    Getting There

    Train

    Newcastle Central Station is approximately a 10-minute walk from Eldon Square, offering frequent regional and national train services. This is a convenient option for visitors arriving from outside the city.

    Metro

    The Monument Metro station is the closest to Eldon Square, providing direct access to the shopping centre. Metro services run regularly throughout the day, making this a quick and efficient choice.

    Bus

    Nearby bus stations at Eldon Square and Haymarket serve numerous local and regional routes. Buses run frequently, though service frequency may vary during evenings and weekends.

    Car

    Two main car parks serve Eldon Square: the multi-storey car park (£2.10 per hour from 8am to 5pm) and Eldon Garden (£1.90 per hour for the first 3 hours). Both offer accessible parking and become free after 5pm, ideal for evening visits.

    For the on-the-go comforts that matter to you

    Restrooms
    Drink Options
    Food Options
    Lockers
    Seating Areas
    Trash Bins
    Information Boards
    Visitor Center

    Local tips

    Visit during the centre’s Quiet Hours on the first Tuesday and Saturday of each month for a calmer shopping experience.
    Use the sensory backpacks available for hire to enhance accessibility if you have sensory sensitivities.
    Explore the Grey’s Quarter development within Eldon Square for a wider selection of restaurants with extended evening hours.
    Take advantage of the Shopmobility service on the fourth floor if you require mobility assistance.
    Plan your visit on Thursdays to enjoy extended shopping hours until 8pm.

    Eldon Square location weather suitability

    Catch the right light and the right mood, whether you want a bright city moment or a more cinematic evening visit.

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    Any Weather
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    Mild Temperatures

    Discover more about Eldon Square

    A Hub of Retail and Culinary Variety in the Heart of Newcastle

    Eldon Square stands as a central shopping complex in Newcastle upon Tyne, offering an extensive range of retail and dining experiences. With over 140 stores, it hosts major brands such as Apple, Levi’s, H&M, Sephora, and River Island, alongside department stores Fenwick, John Lewis & Partners, and Marks & Spencer. The centre’s retail mix covers fashion, beauty, homeware, and technology, making it a comprehensive destination for shoppers. The dining scene is equally diverse, featuring more than 30 restaurants and eateries. Options range from casual fast food to more formal dining at venues like The Alchemist, Bella Italia, and Chaophraya. This variety ensures that visitors can enjoy everything from quick bites to leisurely meals within the same vibrant environment.

    Architectural and Urban Integration

    Strategically located on Percy Street, Eldon Square integrates seamlessly with Newcastle’s city centre. It has multiple entrances including Old Eldon Square, Newgate Street, and Northumberland Street, providing convenient access from various parts of the city. The shopping centre’s layout is designed to facilitate easy navigation among its many retailers and dining venues, creating a dynamic urban retail environment.

    Commitment to Inclusivity and Accessibility

    Eldon Square has been recognized for its inclusivity, notably receiving the Autism Acceptance Gold Award from the North East Autism Society. The centre offers dedicated quiet hours for a calmer shopping experience and sensory backpacks for hire to support visitors with sensory sensitivities. Accessibility is a priority, with detailed guides available and facilities such as Shopmobility services located on the fourth floor, ensuring the centre is welcoming to all visitors.

    Shopping Experience and Ambience

    The atmosphere at Eldon Square is lively and bustling, reflecting its status as a major urban shopping hub. It caters to shoppers seeking both popular high street brands and unique department store experiences. The centre’s design and services encourage longer visits, combining shopping, dining, and socialising in one location.

    Transport and Connectivity

    Eldon Square benefits from excellent transport links. It is a short walk from Newcastle Central train station and the Monument Metro station, with nearby bus stops and multiple car parks including the Eldon Square multi-storey and Eldon Garden car parks. These facilities support easy access for both local residents and visitors from further afield.

    Community and Events

    Beyond shopping and dining, Eldon Square hosts various events such as fashion shows and live music, contributing to Newcastle’s cultural scene. Its role as a community hub is enhanced by its inclusive initiatives and the wide range of experiences it offers, making it a key destination for locals and tourists alike.

    A brief summary to Eldon Square

    Use Tower Bridge as your starting point for nearby food, family ideas, nightlife, and more local discoveries.

    Plan around the quieter times

    A quick look at seasonal patterns and peak visiting hours.

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