Eldon Square, Newcastle upon Tyne Travel Guide

Free Guide: Newcastle’s vibrant city centre shopping and dining destination with over 140 stores and 30+ restaurants under one roof.

A brief summary of Eldon Square

Newcastle’s vibrant city centre shopping and dining destination with over 140 stores and 30+ restaurants under one roof.

Eldon Square is Newcastle’s premier city centre shopping destination, featuring over 140 retailers and 30+ restaurants under one roof. Located on Percy Street, it offers a vibrant mix of fashion, beauty, technology, and dining options, including iconic department stores like Fenwick and John Lewis & Partners. Open seven days a week with extended hours on Thursdays, Eldon Square is easily accessible and caters to diverse shopping and dining tastes in a lively urban setting.

1–5 hrsTime to spend
$$Mid-range
IndoorSetting
5 / 5Mobile signal

On-site amenities

  • Restrooms
  • Drink options
  • Food options
  • Lockers
  • Seating areas
  • Trash bins
  • Information boards
  • Visitor centre
4.3 Very good · 19,539 Google reviews
Plan your visit

Opening hours

  • Mon9 am–7 pm
  • Tue9 am–7 pm
  • Wed9 am–7 pm
  • Thu9 am–8 pm
  • Fri9 am–7 pm
  • Sat9 am–7 pm
  • Sun11 am–5 pm

Opening hours as listed on the venue’s Google Business Profile. Hours can change for services and special events, so check with the venue before you go.

Address
Percy St, Newcastle upon Tyne NE1 7JB
Phone
Website

Getting there

Train

Newcastle Central Station is approximately a 10-minute walk from Eldon Square, offering frequent regional and national train services. This is a convenient option for visitors arriving from outside the city.

Metro

The Monument Metro station is the closest to Eldon Square, providing direct access to the shopping centre. Metro services run regularly throughout the day, making this a quick and efficient choice.

Bus

Nearby bus stations at Eldon Square and Haymarket serve numerous local and regional routes. Buses run frequently, though service frequency may vary during evenings and weekends.

Car

Two main car parks serve Eldon Square: the multi-storey car park (£2.10 per hour from 8am to 5pm) and Eldon Garden (£1.90 per hour for the first 3 hours). Both offer accessible parking and become free after 5pm, ideal for evening visits.

Discover more about Eldon Square

A Hub of Retail and Culinary Variety in the Heart of Newcastle

Eldon Square stands as a central shopping complex in Newcastle upon Tyne, offering an extensive range of retail and dining experiences. With over 140 stores, it hosts major brands such as Apple, Levi’s, H&M, Sephora, and River Island, alongside department stores Fenwick, John Lewis & Partners, and Marks & Spencer. The centre’s retail mix covers fashion, beauty, homeware, and technology, making it a comprehensive destination for shoppers.The dining scene is equally diverse, featuring more than 30 restaurants and eateries. Options range from casual fast food to more formal dining at venues like The Alchemist, Bella Italia, and Chaophraya. This variety ensures that visitors can enjoy everything from quick bites to leisurely meals within the same vibrant environment.

Architectural and Urban Integration

Strategically located on Percy Street, Eldon Square integrates seamlessly with Newcastle’s city centre. It has multiple entrances including Old Eldon Square, Newgate Street, and Northumberland Street, providing convenient access from various parts of the city. The shopping centre’s layout is designed to facilitate easy navigation among its many retailers and dining venues, creating a dynamic urban retail environment.

Commitment to Inclusivity and Accessibility

Eldon Square has been recognized for its inclusivity, notably receiving the Autism Acceptance Gold Award from the North East Autism Society. The centre offers dedicated quiet hours for a calmer shopping experience and sensory backpacks for hire to support visitors with sensory sensitivities. Accessibility is a priority, with detailed guides available and facilities such as Shopmobility services located on the fourth floor, ensuring the centre is welcoming to all visitors.

Shopping Experience and Ambience

The atmosphere at Eldon Square is lively and bustling, reflecting its status as a major urban shopping hub. It caters to shoppers seeking both popular high street brands and unique department store experiences. The centre’s design and services encourage longer visits, combining shopping, dining, and socialising in one location.

Transport and Connectivity

Eldon Square benefits from excellent transport links. It is a short walk from Newcastle Central train station and the Monument Metro station, with nearby bus stops and multiple car parks including the Eldon Square multi-storey and Eldon Garden car parks. These facilities support easy access for both local residents and visitors from further afield.

Community and Events

Beyond shopping and dining, Eldon Square hosts various events such as fashion shows and live music, contributing to Newcastle’s cultural scene. Its role as a community hub is enhanced by its inclusive initiatives and the wide range of experiences it offers, making it a key destination for locals and tourists alike.

Evendo Review Centre

Reviews from Google
By star rating

Guest reviews

Best time to go

Quietest: Jan, Feb & Mar · before 6am or from 11pm

How busy it gets, month by month Estimated
  1. Jan: 60% of the busiest month, one of the quietest
  2. Feb: 50% of the busiest month, one of the quietest
  3. Mar: 60% of the busiest month, one of the quietest
  4. Apr: 70% of the busiest month
  5. May: 80% of the busiest month
  6. Jun: 90% of the busiest month
  7. Jul: 90% of the busiest month
  8. Aug: 90% of the busiest month
  9. Sep: 80% of the busiest month
  10. Oct: 70% of the busiest month
  11. Nov: 80% of the busiest month
  12. Dec: 100% of the busiest month
How busy it gets, hour by hour Estimated
  1. 12am: 11% of the busiest hour, one of the quietest
  2. 5am: 11% of the busiest hour, one of the quietest
  3. 6am: 22% of the busiest hour
  4. 7am: 33% of the busiest hour
  5. 8am: 56% of the busiest hour
  6. 9am: 78% of the busiest hour
  7. 10am: 89% of the busiest hour
  8. 11am: 100% of the busiest hour
  9. 12pm: 100% of the busiest hour
  10. 1pm: 89% of the busiest hour
  11. 2pm: 89% of the busiest hour
  12. 3pm: 100% of the busiest hour
  13. 4pm: 100% of the busiest hour
  14. 5pm: 89% of the busiest hour
  15. 6pm: 78% of the busiest hour
  16. 7pm: 67% of the busiest hour
  17. 8pm: 44% of the busiest hour
  18. 9pm: 33% of the busiest hour
  19. 10pm: 22% of the busiest hour
  20. 11pm: 11% of the busiest hour, one of the quietest

Busy times are Evendo estimates for a typical year, to help you plan. Actual crowds vary with events, school holidays and the weather.

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