Jarrolds, Norwich Travel Guide

Free Guide: Discover Norwich's 250-year-old family gem: Jarrolds blends historic elegance, diverse retail, and local flair on bustling London Street for an authentic British shopping escape.

A brief summary of Jarrolds

Discover Norwich's 250-year-old family gem: Jarrolds blends historic elegance, diverse retail, and local flair on bustling London Street for an authentic British shopping escape.

Jarrolds, a family-owned department store since 1770, stands as Norwich's historic retail landmark on London Street. Offering menswear, womenswear, homeware, beauty, and local marketplace finds, it blends centuries-old heritage with modern shopping in a multi-level haven opposite the bustling outdoor market.

0.5–3 hrsTime to spend
$$Mid-range
IndoorSetting
5 / 5Mobile signal

On-site amenities

  • Restrooms
  • Drink options
  • Food options
  • Seating areas
4.5 Excellent · 4,440 Google reviews
Plan your visit

Opening hours

  • Mon9:30 am–5 pm
  • Tue9:30 am–5 pm
  • Wed9:30 am–5 pm
  • Thu9:30 am–5:30 pm
  • Fri9:30 am–5 pm
  • Sat9:30 am–6 pm
  • Sun10:30 am–4:30 pm

Opening hours as listed on the venue’s Google Business Profile. Hours can change for services and special events, so check with the venue before you go.

Address
1, 11 London St, Norwich NR2 1JF
Phone
Website

Getting there

Walking

From Norwich Railway Station, 15-minute walk (1 km) via St Stephens Street; free, flat paths, bustling city centre.

Bus

Pink Line or routes 25/26 from station to Castle Meadow (5 minutes, £1.50 single); 2-minute walk to store.

Driving

Limited street parking nearby; multi-storey at Castle Quarter (5-minute walk, £2-4/hour); avoid peak hours.

Discover more about Jarrolds

History and Heritage

Established in 1770 by John Jarrold I as a grocer and draper in Woodbridge, Suffolk, the business evolved through printing, publishing, and retail. By 1823, it anchored in Norwich city centre, expanding on London Street since 1840. Surviving nine monarchs, two world wars, and retail shifts, Jarrolds marked 250 years in 2020 as one of Britain's few independent department stores, still family-run with ongoing property and retail investments.

Store Layout and Offerings

The multi-storey store features menswear and beauty on the ground floor, womenswear above, plus homeware, toys, furniture, deli, and a local marketplace supporting small Norfolk businesses. Concessions like MAC Cosmetics and Jo Malone have dedicated modern entrances. Seasonal window displays highlight collections, drawing shoppers amid historic stone columns and flags.

Architecture and Location

Designed with input from architect George Skipper, whose landmarks include the Royal Arcade, the facade reflects Edwardian elegance with terracotta details. Positioned opposite Norwich Market, near Chantry Place and Castle Quarter, it integrates with Primark and The Body Shop in a vibrant shopping district.

Modern Developments

Recent expansions include acquiring the Pilch sports store, rebranded Jarrold Intersport, and The Granary for contemporary furniture. Since 2019, Jarrolds manages The Refectory at Norwich Cathedral. Awards like Independent Department Store of the Year underscore its resilience post-Debenhams closure.

Visitor Experience

Expect personalized service, try-on facilities, and a mix of affordable, quality goods. The store's sentimental value for locals and unique independent status attract visitors seeking British high-street charm with nods to history and contemporary desires.

Evendo Review Centre

Reviews from Google
By star rating

Guest reviews

Best time to go

Quietest: Jan, Feb & Mar · before 9am or from 8pm

How busy it gets, month by month Estimated
  1. Jan: 50% of the busiest month, one of the quietest
  2. Feb: 40% of the busiest month, one of the quietest
  3. Mar: 50% of the busiest month, one of the quietest
  4. Apr: 60% of the busiest month
  5. May: 60% of the busiest month
  6. Jun: 70% of the busiest month
  7. Jul: 80% of the busiest month
  8. Aug: 90% of the busiest month
  9. Sep: 80% of the busiest month
  10. Oct: 70% of the busiest month
  11. Nov: 90% of the busiest month
  12. Dec: 100% of the busiest month
How busy it gets, hour by hour Estimated
  1. 8am: 11% of the busiest hour, one of the quietest
  2. 9am: 33% of the busiest hour
  3. 10am: 56% of the busiest hour
  4. 11am: 78% of the busiest hour
  5. 12pm: 89% of the busiest hour
  6. 1pm: 89% of the busiest hour
  7. 2pm: 100% of the busiest hour
  8. 3pm: 100% of the busiest hour
  9. 4pm: 89% of the busiest hour
  10. 5pm: 78% of the busiest hour
  11. 6pm: 33% of the busiest hour
  12. 7pm: 22% of the busiest hour
  13. 8pm: 11% of the busiest hour, one of the quietest
  14. 9pm: 11% of the busiest hour, one of the quietest

Busy times are Evendo estimates for a typical year, to help you plan. Actual crowds vary with events, school holidays and the weather.

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