Themepark Tickets in Tulum

Cozumel: Zip Line Adventure, Buffet & Drinks at KUZÁ Beach Park

Concern with an employee

I had a great time but for experiencing a misconduct and aggressive behavior of one Kuza employee. I am assuming he is an employee because he was wearing a green shirt with Kuza on it. His name is Francisco and he was on a bus T26 ride from Kuza park to plaza del sol at 4:30om. At my request Francisco denied to provide his last name. I asked the bus driver if I could run on the bus at 4:30 to plaza del sol or to my hotel stop in Cozumel. The driver agreed but he told me that he could not make any stop but for plaza del sol. Francisco when on the bus asked me in which hotel I was and I told that I was at the hotel Cozumel and resort. We left. The bus stopped close by my hotel and a couple went down. I asked to let me and my son out. He started yelling at me and pushed me away with an aggressive attitude. He only get out at plaza del sol. This attitude was a verbal and physical harassment and constrained my freedom of movement without a reason. If Francisco was not in agreement with the driver to allow us on the bus could have said so. The bus stopped at my hotel and he didn’t allow me to get out of the bus. This behavior is borderline criminal. Please respond to this message and take necessary action to avoid for other people to feel in danger because of one of your representative. Thanks, Lara Clemente

Cozumel: Full Experience Water Park and Zipline in Kuza Beach

One of the best cruise excursions we’ve ever done

Incredible park and beach - clean, well staffed, well maintained and safe. Lifeguards present everywhere, we never worried about enjoying the beach or letting our kids explore the water park area. Prices extremely reasonable for everything included. The food/snacks were amazing! We will be back!

Cozumel: Water Park & Kuza Beach, Buffet & Drinks Included

Our day was full of relaxation.

Our guide Jorge was great help to us to get the best experience!