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Charter Walk Shopping Centre, Burnley

Burnley’s vibrant shopping hub offering diverse stores, family-friendly amenities, and inclusive experiences in a welcoming, accessible environment.

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Charter Walk Shopping Centre is Burnley’s premier retail destination, featuring over 85 stores with a wide range of fashion, gifts, and accessories. Located at 93 St James's Street, it offers a family-friendly environment with excellent accessibility, including autism-friendly initiatives and sensory facilities. Open Monday to Saturday from 9am to 5:30pm and Sundays from 10am to 4:30pm, it provides a safe, welcoming shopping experience with ample parking and diverse food options.

A brief summary to Charter Walk Shopping Centre

  • 93 St James's St, Burnley, BB11 1PY, GB
  • +441282425368
  • Visit website
  • Duration: 1 to 4 hours
  • Mid ranged
  • Environment icon Indoor
  • Mobile reception: 4 out of 5
  • Monday 9 am-5:30 pm
  • Tuesday 9 am-5:30 pm
  • Wednesday 9 am-5:30 pm
  • Thursday 9 am-5:30 pm
  • Friday 9 am-5:30 pm
  • Saturday 9 am-5:30 pm
  • Sunday 10:30 am-4:30 pm

Local tips

  • Visit during Quiet Hours (9–10am and 4–5pm) for a calmer shopping experience, especially helpful for visitors with sensory sensitivities.
  • Take advantage of the sensory room and sensory garden for a relaxing break during your visit.
  • Use the Purple Footprint Pathway and accessible parking if mobility assistance is needed.
  • Check out the weekly community events like 'Putting the C into Community' every Friday afternoon.
  • Explore the adjoining market hall for unique local goods alongside the main shopping centre stores.
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Getting There

  • Bus

    Local bus services connect Burnley town centre to Charter Walk Shopping Centre with frequent routes operating throughout the day. Travel times from Burnley Bus Station range from 10 to 20 minutes. Tickets cost approximately £2-£4. Buses run Monday to Saturday with reduced service on Sundays.

  • Car

    Driving to Charter Walk Shopping Centre is convenient with ample parking available in two Park Mark award-winning car parks. Travel time from Burnley town centre is about 5-10 minutes. Parking fees vary but are generally affordable, with some free short-term options. Accessibility parking and Purple Footprint Pathways are provided.

  • Taxi

    Taxis from Burnley town centre to Charter Walk Shopping Centre take approximately 5-10 minutes. This option is suitable for visitors seeking direct, door-to-door service. Taxi fares typically range from £5 to £10 depending on time and traffic.

  • Walking

    For those staying nearby, walking to Charter Walk is straightforward with well-maintained pavements and flat terrain. Walking times from central Burnley locations range from 15 to 25 minutes. The centre is fully accessible for wheelchair users and those with mobility aids.

Charter Walk Shopping Centre location weather suitability

  • Weather icon Any Weather
  • Weather icon Rain / Wet Weather
  • Weather icon Clear Skies
  • Weather icon Mild Temperatures

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Discover more about Charter Walk Shopping Centre

A Hub of Retail Variety and Convenience

Charter Walk Shopping Centre stands as the foremost shopping destination in Burnley, East Lancashire. Hosting over 85 stores, it offers an extensive selection of up-to-the-minute fashion, gifts, and must-have accessories. The centre blends popular high street brands with specialty shops, creating a diverse retail environment catering to all ages and tastes. Its layout includes both indoor mall spaces and an adjoining market hall, providing a comprehensive shopping experience.

Accessibility and Inclusivity at the Forefront

Charter Walk is recognised for its commitment to accessibility and inclusivity. It is one of the few shopping centres nationally to be certified 'Autism Friendly,' with dedicated Autism Champions among the staff. The centre features a Purple Footprint Pathway guiding shoppers with mobility challenges to key facilities, including accessible parking and a Changing Places facility. A sensory room and sensory garden offer calming environments, while sensory backpacks and Sunflower Lanyards enhance support for visitors with sensory needs.

Facilities and Amenities Enhancing the Visit

Beyond shopping, Charter Walk provides a range of amenities to enhance visitor comfort. The centre includes multiple food outlets offering diverse cuisines, seating areas, and clean restrooms. Both car parks hold the Park Mark award, reflecting high standards of safety and security. The centre operates Quiet Hours twice daily to accommodate shoppers seeking a calmer atmosphere. A hearing loop is installed in the Customer Service Suite, which also serves as an information hub.

Community Engagement and Events

Charter Walk actively engages with the Burnley community through regular events such as 'Putting the C into Community,' held every Friday. These initiatives foster a local spirit and provide entertainment and activities beyond retail. The shopping centre also supports local causes and strives to create an inclusive, welcoming space for all visitors, reflecting Burnley’s community values.

Operating Hours and Visitor Experience

The centre is open Monday to Saturday from 9:00am to 5:30pm, and on Sundays from 10:00am to 4:30pm. Visitors can enjoy a relaxed shopping pace with the option of quieter periods during the designated Quiet Hours between 9-10am and 4-5pm. The centre’s friendly and trained staff are available to assist shoppers, ensuring an enjoyable and effortless visit.

Location and Surroundings

Situated on St James's Street in Burnley, Charter Walk is centrally located within the town, making it easily accessible. The surrounding area includes other shopping venues and eateries, contributing to a vibrant retail district. Its position within Burnley offers visitors the chance to explore local parks, cultural sites, and historic landmarks after their shopping experience, enriching the overall visit.

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