Mailbox Birmingham: A Premier Mixed-Use Lifestyle Destination
Birmingham’s premier canalside destination for luxury shopping, dining, media, and vibrant urban living.
Mailbox Birmingham is a striking mixed-use development in the city centre, blending luxury shopping, fine dining, office spaces, and leisure facilities along the scenic Worcester and Birmingham Canal. Housed in a former Royal Mail sorting office, it features high-end retailers like Harvey Nichols, the BBC Midlands headquarters, boutique hotels, and a vibrant canalside atmosphere, making it a top lifestyle and business hub in Birmingham.
A brief summary to Mailbox Birmingham
- Royal Mail St, Birmingham, B1 1RS, GB
- +441216321000
- Visit website
- Duration: 1 to 4 hours
- Mid ranged
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Mixed
- Mobile reception: 5 out of 5
- Monday 9 am-7 pm
- Tuesday 9 am-7 pm
- Wednesday 9 am-7 pm
- Thursday 9 am-7 pm
- Friday 9 am-7 pm
- Saturday 9 am-7 pm
- Sunday 9 am-7 pm
Local tips
- Visit the Harvey Nichols store for an upscale shopping experience featuring designer fashion and beauty products.
- Enjoy dining at one of the many waterside restaurants offering diverse international cuisine with canal views.
- Explore the BBC Birmingham studios’ public foyer to see live broadcasts and learn about media production.
- Take advantage of the secure underground parking if arriving by car, but be aware of the Birmingham Clean Air Zone charges.
- Use the Waterbus service from March to November for a scenic arrival or departure along Birmingham’s canals.
For the on-the-go comforts that matter to you
- Restrooms
- Drink Options
- Food Options
- Seating Areas
- Trash Bins
- Information Boards
- Visitor Center
Getting There
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Train
The Mailbox is a 10-minute walk from Birmingham New Street station, the city’s main rail hub with frequent services connecting to all UK regions.
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Car
Access The Mailbox via Royal Mail Street with secure underground parking available for around 686 vehicles; note the Birmingham Clean Air Zone applies with a daily fee of approximately £8-£15.
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Bus
Multiple bus routes serve the city centre with stops near The Mailbox, offering travel times from various Birmingham districts ranging from 10 to 30 minutes; check local timetables for schedules.
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Waterbus
From March to November, the Waterbus service connects The Mailbox to Brindleyplace and Gas Street Basin, running daily between 10:30 AM and 5:00 PM; fares are £4 for a round trip and £1 for a single stop.
Mailbox Birmingham location weather suitability
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Any Weather
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Rain / Wet Weather
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Clear Skies
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Mild Temperatures
Discover more about Mailbox Birmingham
Transformation of an Industrial Landmark
The Mailbox Birmingham stands on the site of the former Royal Mail sorting office, redeveloped into a sophisticated mixed-use complex that opened in 2000. This £150 million project preserved the steel sub-structure of the original building while introducing modern architectural elements designed by Associated Architects. Spanning approximately 689,000 square feet on a 4.8-acre waterside site, the development integrates retail, office, residential, and leisure spaces in a seamless urban environment.Luxury Shopping and Dining Experience
At the heart of The Mailbox is a curated selection of luxury retail outlets, including the flagship British department store Harvey Nichols, alongside international designer brands such as Emporio Armani and Hugo Boss. The shopping experience is complemented by chic salons, spas, and a variety of restaurants and bars overlooking the picturesque canal. Waterside terraces offer a relaxing ambiance for diners, with cuisine spanning African, Asian, and Mediterranean influences, creating a cosmopolitan culinary scene.Business and Media Hub
The Mailbox is also a significant business address, hosting the BBC Midlands headquarters and premium Grade A office spaces. It includes stylish workspaces with high-speed Wi-Fi, meeting rooms, and breakout areas designed for productivity and collaboration. The presence of media studios adds a dynamic cultural dimension, with public access to the BBC foyer offering a glimpse behind the scenes of television and radio broadcasting.Architectural and Environmental Appeal
Architecturally, The Mailbox is notable for its enclosed inner arcade featuring pale stone-framed shopfronts and a luminous glass ceiling that floods the space with natural daylight. The canalside setting enhances the tranquil atmosphere, with the Worcester and Birmingham Canal running along the rear of the complex. The development also includes a boutique hotel, Malmaison, and the Everyman Cinema, adding to its appeal as a leisure destination.Accessibility and Connectivity
Located within walking distance of Birmingham New Street station and other city centre transport hubs, The Mailbox is highly accessible by train, bus, car, and even boat via a dedicated Waterbus service. The complex offers secure basement parking with over 600 spaces and is situated within Birmingham’s Clean Air Zone. Multiple pedestrian entrances connect it to surrounding streets and the adjacent architectural landmark, The Cube.Vibrant Social and Cultural Atmosphere
The Mailbox fosters a lively yet refined environment, attracting locals and visitors alike for shopping, dining, entertainment, and cultural experiences. Its canalside restaurants and bars provide scenic views, especially at night, while events and exhibitions contribute to its dynamic character. Dog-friendly policies in public areas and cafés add to its welcoming atmosphere, making it a versatile destination for diverse audiences.Iconic landmarks you can’t miss
The River
0.4 km
Iconic bronze fountain sculpture in Birmingham’s Victoria Square, blending art, poetry, and urban life since 1994.
Chamberlain Memorial
0.4 km
A striking neo-Gothic monument in Birmingham’s Chamberlain Square honoring Joseph Chamberlain’s legacy of public service and city transformation.
Historic England
0.4 km
Uncover Birmingham's rich history and heritage at Historic England, a cornerstone of cultural preservation and education in the heart of the city.
The Best of Birmingham Trail
0.5 km
Explore Birmingham’s rich heritage through 20 iconic sites on this free, immersive city centre trail blending history, art, and urban renewal.
Workers Memorial
0.7 km
A solemn landmark in Birmingham honoring workers lost to workplace tragedy and inspiring the fight for safer labor conditions.
New hall Hill - Historical Signature!
0.8 km
Explore New Hall Hill, a historical treasure in Birmingham, where captivating architecture and rich cultural history come together for an unforgettable experience.
The Selfridges Building
0.8 km
A shimmering silver landmark in Birmingham’s Bullring, where shopping meets futuristic architecture and luxury retail in a sculptural masterpiece.
Newhall Hill
0.9 km
Experience breathtaking views and historical charm at Newhall Hill, a serene oasis in the heart of Birmingham for every traveler.
LEGOLAND Discovery Centre & LEGO Store Birmingham
1.0 km
Discover the magic of creation at LEGOLAND Discovery Centre Birmingham, an indoor adventure filled with LEGO fun, interactive exhibits, and thrilling rides.
Clue HQ Birmingham - The Live Escape Game
1.0 km
Experience the thrill of escape at Clue HQ Birmingham, where adventure and mystery await in immersive escape rooms.
St Paul's Square
1.0 km
Discover the charm of St Paul's Square in Birmingham, where history meets modern culture in a picturesque setting.
Pen Museum
1.0 km
Explore the fascinating world of writing instruments at the Pen Museum, a unique Birmingham attraction celebrating the heritage of pens and writing.
St Chad's Catholic Cathedral
1.1 km
Discover Birmingham’s first post-Reformation Catholic cathedral, a Gothic Revival masterpiece rich in history, art, and spiritual heritage.
West Midlands Police Museum
1.1 km
Explore the captivating history of law enforcement at the West Midlands Police Museum in Birmingham, a unique attraction for history enthusiasts and tourists alike.
J. W. Evans Silver Factory
1.1 km
Explore the historic J. W. Evans Silver Factory in Birmingham, where artistry meets heritage in a captivating journey through silver craftsmanship.
Unmissable attractions to see
The Cube
0.2 km
Iconic 24-storey landmark in Birmingham blending luxury hotel, panoramic dining, boutique bowling, and event spaces with stunning city views.
Victoria Square
0.4 km
Victoria Square: Birmingham’s historic pedestrian plaza blending iconic architecture, lively fountains, and vibrant city culture in a central urban oasis.
Birmingham Town Hall
0.4 km
Discover Birmingham Town Hall, a Roman Revival architectural gem and historic concert venue at the heart of Victoria Square.
Chamberlain Sq
0.4 km
Where Victorian grandeur meets modern Birmingham – a lively civic square with museums, markets, and great architecture.
A guardian
0.4 km
Historic French Renaissance former Head Post Office now vibrant Grade A office space overlooking Birmingham’s civic heart.
Gas Street Basin
0.4 km
Historic canal basin at Birmingham’s heart blending industrial heritage with vibrant waterside leisure and scenic urban charm.
Frankfurt Christmas Market Birmingham
0.4 km
Experience the largest authentic German Christmas market outside Germany, alive with festive food, crafts, and music in Birmingham’s Victoria Square.
Hall of Memory
0.4 km
Discover the Hall of Memory in Birmingham, a significant memorial dedicated to the bravery of those who served in the World Wars amidst serene gardens.
The Grand Central Bull
0.4 km
Experience Birmingham's vibrant culture and rich history at The Grand Central Bull, a must-see tourist attraction in the heart of the city.
Regency Wharf
0.4 km
Scenic canals, vibrant dining, and cultural events converge at Birmingham’s dynamic Regency Wharf.
Boulton, Watt and Murdoch
0.4 km
Iconic gilded bronze statue celebrating Birmingham’s industrial pioneers Boulton, Watt, and Murdoch on Broad Street.
Birmingham Museum & Art Gallery
0.4 km
Explore Birmingham’s rich heritage and world-class art in a stunning historic museum with free entry and family-friendly galleries.
Centenary Winter Carousels
0.4 km
Experience festive joy and colorful carousels in Birmingham’s vibrant Centenary Square during the magical winter season.
Library of Birmingham
0.4 km
Discover the Library of Birmingham: a modern architectural gem with vast collections, rooftop gardens, and vibrant cultural spaces in the city’s heart.
Chamberlain Square
0.5 km
Birmingham’s iconic public square blending Victorian grandeur with modern vibrancy and cultural celebration.
Essential places to dine
Turtle Bay Birmingham
0.2 km
Experience vibrant Caribbean flavours, lively reggae vibes, and 2-for-1 cocktails in the heart of Birmingham’s city centre.
The ARK Birmingham
0.2 km
A vibrant fusion of authentic Indian cuisine and dynamic nightlife in Birmingham’s city center.
The Birmingham Stable
0.2 km
A lively Birmingham pizza and cider bar with thin-crust sourdough, craft ciders, and a buzzing industrial-chic vibe – perfect for casual dinners and bottomless brunches.
Noel’s Bar and Restaurant
0.2 km
Mediterranean charm meets Birmingham's waterfront—where fresh pasta, charcoal grills, and craft cocktails create unforgettable canalside dining.
Bistrot Pierre - Birmingham
0.4 km
Authentic French bistro on Birmingham's canalside, serving traditional cuisine at accessible prices in a Grade II listed building.
Tiger Bites Pig
0.4 km
Experience Birmingham’s vibrant Taiwanese bao culture with fresh, flavorful buns and rice bowls in a cozy, lively city centre spot.
La Galleria
0.4 km
Experience authentic Italian flavors and warm hospitality in the heart of Birmingham at La Galleria, where tradition meets generous portions and cozy charm.
Aria Restaurant
0.4 km
Glass-roofed fine dining sanctuary serving seasonal British cuisine in Birmingham's city centre.
The Coconut Tree Birmingham
0.4 km
Experience vibrant Sri Lankan street food and unique island Cocotails in a lively, colorful setting at The Coconut Tree Birmingham.
The Meat Shack
0.4 km
Hand-smashed British beef burgers in a speakeasy-style dive bar with relaxed atmosphere and efficient service.
TAPAS REVOLUTION (Birmingham)
0.4 km
Experience authentic Spanish tapas with fresh flavors and lively vibes at Birmingham’s bustling Grand Central station.
Dishoom Birmingham
0.4 km
A vibrant 1960s Bombay café in central Birmingham, serving bold Indian street food and classics in a theatrical, nostalgic setting with a large outdoor terrace.
Adam's Restaurant
0.4 km
Michelin-starred modern British fine dining in Birmingham with creative cuisine, elegant Art Deco style, and impeccable service.
Mowgli Street Food Birmingham
0.4 km
Whimsical Indian street food in a fairy-lit jungle setting, perfect for sharing bold flavours in the heart of Birmingham’s Grand Central.
The Lost & Found Birmingham
0.5 km
A Victorian botanical haven in Birmingham offering creative British cuisine and inventive cocktails in a quirky, vintage-inspired setting.
Markets, malls and hidden boutiques
Harvey Nichols
0.1 km
Discover luxury fashion, beauty, and gourmet delights at Harvey Nichols Birmingham, a premier designer department store in The Mailbox.
Miniso
0.4 km
Bright, affordable design and collectable character goods — a family-friendly stop for pocket-money treats in Grand Central.
Flying Tiger Copenhagen
0.5 km
Discover quirky, affordable Scandinavian gifts and everyday essentials that bring joy and creativity to Birmingham’s city center.
Beauty & the Button
0.5 km
Discover personalised gifts and colourful button frames at Beauty & the Button, Birmingham’s charming shop for meaningful celebrations.
Urban Outfitters
0.5 km
Discover stylish apparel, unique homewares, and a vibrant shopping vibe at Urban Outfitters Birmingham in the city centre.
The Works
0.6 km
Discover affordable arts, crafts, books, and stationery in the heart of Birmingham’s vibrant New Street shopping district.
KENJI Birmingham Bullring
0.6 km
Discover quirky Japanese-inspired gifts and immersive pop culture at KENJI Birmingham Bullring, a vibrant hub for unique shopping experiences.
Menkind
0.7 km
Quirky gadgets and geeky gifts await at Menkind Bullring—unique finds for him, from Star Wars merch to tech toys in Birmingham's premier shopping hub.
Wornwell Vintage Clothing
0.7 km
Discover authentic vintage fashion and quality streetwear at Wornwell Vintage Clothing, a unique shop nestled inside Primark on Birmingham's High Street.
Primark
0.7 km
A huge, multi‑level flagship on Birmingham High Street offering fast, affordable fashion, homewares and themed in‑store concepts under one roof.
Community Gift Shop
0.7 km
Discover unique products and support diverse entrepreneurs at Birmingham’s Black Pounds Project Community Gift Shop in the historic Great Western Arcade.
La MC Vintage
0.8 km
Discover timeless vintage fashion treasures in Birmingham’s charming North Western Arcade at La MC Vintage.
The Alice Boutique
0.8 km
Discover timeless vintage-inspired fashion in a charming boutique nestled within Birmingham’s historic Great Western Arcade.
Designer Exchange
0.8 km
Discover authenticated preloved luxury fashion in Birmingham’s elegant Victorian Great Western Arcade.
Funkybits4u Fair Trade - Birmingham
0.8 km
Discover ethically crafted gifts and inspiring interiors at Funkybits4u Fair Trade, a vibrant hub of sustainable artistry in Birmingham.
Essential bars & hidden hideouts
Aluna
0.2 km
Experience theatrical cocktails and pan-Asian dining in a stylish canalside setting at Birmingham's Aluna, the Mailbox's premier cocktail bar.
Gas Street Social
0.2 km
Canalside brasserie and cocktail bar at Birmingham’s Mailbox—known for bottomless brunches, sharers and a lively waterside atmosphere.
BrewDog Birmingham
0.2 km
Discover Birmingham’s craft beer haven with bold brews, industrial vibes, and lively events at BrewDog on John Bright Street.
The Botanist Gas Street Basin
0.3 km
A lush botanical bar and restaurant with canal views, seasonal menus, and live music in Birmingham’s vibrant Gas Street Basin.
Fox and Chance
0.4 km
An award-winning independent cocktail bar in Birmingham, blending creative drinks with a cozy, sophisticated atmosphere.
Be At One - Birmingham
0.4 km
Lively cocktail bar in Birmingham city centre with 100+ drinks, expert bartenders, and a vibrant party atmosphere.
Tonight Josephine - Birmingham
0.4 km
Experience Birmingham’s boldest pink cocktail bar with creative drinks, vibrant events, and a party spirit inspired by Empress Joséphine.
Purecraft Bar & Kitchen
0.4 km
A vibrant gastropub in Birmingham blending craft beer culture with modern British cuisine in a spacious, welcoming setting.
Theatrix Birmingham
0.4 km
Historic charm meets vibrant nightlife at Theatrix Birmingham, a stylish multi-floor bar and entertainment venue in the city centre.
Bacchus Bar
0.5 km
Discover Birmingham’s medieval-inspired basement pub, where historic charm meets lively atmosphere and quality British ales.
All Bar One New Street Station
0.5 km
A stylish and sociable wine bar in Birmingham’s New Street Station, perfect for cocktails, casual dining, and lively gatherings.
The Trocadero
0.5 km
Lively city-centre pub with great food, live sports, and a welcoming atmosphere in Birmingham’s Temple Street.
The Bierkeller Birmingham
0.5 km
Experience authentic Bavarian beer hall vibes, live Oompah bands, and lively parties in the heart of Birmingham’s Southside.
Flight Club Birmingham
0.5 km
Experience social darts like never before in Birmingham’s vibrant Victorian circus-themed bar with cocktails, brunch, and interactive games.
Dirty Martini - Birmingham
0.5 km
Trendy cocktail bar in Birmingham’s city center, known for stylish decor, expertly crafted drinks, and a lively party atmosphere.
Nightclubs & after hour spots
King of clubs
0.3 km
Compact late‑night Birmingham club for high‑energy R&B, hip‑hop and DJ nights, pulsing into the small hours with neon, bass and bar-driven parties.
Rosies - Birmingham
0.5 km
Birmingham's ultimate super club: five themed rooms, killer cocktails, and non-stop beats on Broad Street for epic nights out.
Reflex - Birmingham
0.5 km
Spin into 80s-00s nostalgia at Reflex Birmingham: revolving dance floor, karaoke booths, neon vibes, and epic sing-alongs on Broad Street's party strip.
Bambu Nightclub
0.5 km
Experience Birmingham’s chic nightlife hotspot with stylish vibes, eclectic music, and late-night dancing at Bambu Nightclub.
101 Night Club
0.5 km
Unleash your nightlife spirit at 101 Night Club, Birmingham's vibrant center for music, dancing, and unforgettable experiences.
What do you mean
0.5 km
Dive into Birmingham’s vibrant nightlife at What Do You Mean, a premier nightclub known for electrifying music, creative cocktails, and an unforgettable party vibe.
Mango Night Club
0.5 km
A high‑energy Bristol Street nightclub serving Afrobeats, hip‑hop and R&B for late‑night dancers and party crowds in central Birmingham.
Popworld - Birmingham
0.5 km
Broad Street's ultimate pop party hub: 90s-00s hits, neon dance floors, cocktails, and celebration packages until 3am.
Sobar
0.6 km
Dive into Birmingham's electric nightlife at Sobar, where R&B beats, masterful cocktails, and inclusive vibes fuel unforgettable weekend revelry in the heart of the Arcadian.
Snobs
0.7 km
Birmingham's 40-year indie-retro nightclub legend: cheap drinks, themed dance floors, and non-stop beats on Broad Street.
Tunnel Club Birmingham
1.0 km
Dive under Birmingham's arches into Tunnel Club's seven-room warehouse wonderland, where house, techno, and hip-hop fuel all-night dances amid pounding bass and vivid lights.
suki10c
1.1 km
Quirky Digbeth nightclub with local art, sustainable vibes, and eclectic beats in an intimate 180-capacity space powered by wind energy.
PAVO Birmingham
1.2 km
Vibrant African fusion lounge and nightclub in Birmingham's Jewellery Quarter, where bold flavors meet electrifying beats until 4am on weekends.
Club PST
1.3 km
Compact, bass-driven Digbeth club with reggae roots, stacked rooms and late-night underground parties.
Sector 57
1.3 km
Experience Birmingham’s vibrant nightlife at Sector 57, where eclectic music and electric vibes create unforgettable nights in Deritend.
For the vibe & atmosphere seeker
- Relaxing
- Scenic
- Lively
- Unique
- Boutique
For the design and aesthetic lover
- Modern Designs
- Minimalist Designs
For the architecture buff
- Historic
- Landmarks
- Parks & Gardens
- Heritage Neighborhoods
For the view chaser and sunset hunter
- Waterfront
- Iconic Views
- Sunset Spots
For the social media creator & influencer
- Instagrammable
- Photo Spots
- Architectural Shots
For the eco-conscious traveler
- Public-Transport Accessible
- Car-Free Access
For the kind of experience you’re after
- Cultural Heritage
- Photowalk
- Weekend Getaway
- Festival / Event Nearby
For how adventurous you want the journey to be
- Easy Access
Location Audience
- Family Friendly
- LGBT Friendly
- Senior Friendly
- Child Friendly
- Teen Friendly
- Wheelchair Access
- Pet Friendly
- Solo Friendly
- Couple Friendly
- Solo Female Friendly
- Vegetarian Friendly
- Vegan Friendly
