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Philip Morris & Son: Historic Family-Run Department Store in Hereford

A historic family-run department store in Hereford offering quality homewares, clothing, and outdoor equipment with exceptional service since 1845.

4.5

Philip Morris & Son is a distinguished family-run department store located in the heart of Hereford on Widemarsh Street. Established in 1845, it offers an extensive range of quality homewares, kitchenware, clothing, and outdoor equipment. Known for its exceptional customer service and premium brands, the store blends traditional charm with modern retail, serving both local shoppers and online customers with dedication.

A brief summary to Philip Morris & Son

  • 21-23 Widemarsh St, Hereford, HR4 9EE, GB
  • +441432377089
  • Visit website
  • Duration: 1 to 3 hours
  • Mid ranged
  • Environment icon Indoor
  • Mobile reception: 5 out of 5
  • Monday 9 am-5 pm
  • Tuesday 9 am-5 pm
  • Wednesday 9 am-5 pm
  • Thursday 9 am-5 pm
  • Friday 9 am-5 pm
  • Saturday 9 am-5 pm
  • Sunday 10 am-4 pm

Local tips

  • Visit on weekdays for a quieter shopping experience and personalized assistance from knowledgeable staff.
  • Take advantage of the order online and collect in-store service for convenience and faster pickup.
  • Explore the upstairs area and the building across the street for a wider selection of clothing and accessories.
  • Use nearby multi-storey car parks such as Garrick or Tesco for parking after restricted vehicle access hours.
  • Ask staff about premium brands like Le Creuset and Kilner for quality kitchenware and home accessories.
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Philip Morris & Son location weather suitability

  • Weather icon Any Weather
  • Weather icon Rain / Wet Weather
  • Weather icon Mild Temperatures

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Discover more about Philip Morris & Son

A Legacy of Family Business and Local Heritage

Philip Morris & Son traces its origins back to 1845 when it was founded as an ironmongers in Hereford. Over the decades, it evolved while remaining a family-owned enterprise, passing through generations before becoming the thriving department store it is today. Originally located in Hereford’s High Town area, the store relocated to its current premises at 21-23 Widemarsh Street, nestled within a charming Tudor building that reflects the city’s rich architectural heritage.

Comprehensive Range of Quality Goods

The store offers a diverse selection of products, including deluxe home and kitchen accessories from premium brands such as Kilner, Denby, Brabantia, and Le Creuset. Alongside homewares, customers can find clothing, outdoor gear, and hardware essentials, making it a one-stop destination for country living enthusiasts and locals alike. The store’s reputation for quality extends to both its physical location and its growing online presence, which serves over 120,000 customers annually.

Exceptional Customer Service and Expertise

Philip Morris & Son prides itself on outstanding customer service, with knowledgeable staff ready to assist shoppers in-store and online. The management team includes experts with decades of experience, ensuring personalized advice and support. The store offers convenient services such as order online and collect in-store, same-day dispatch for online orders, and a straightforward returns process, all designed to enhance the shopping experience.

Historic Location with Modern Convenience

Situated in the pedestrianized section of Widemarsh Street, the store is centrally located in Hereford, surrounded by other local amenities. Vehicle access is restricted during peak hours, but nearby multi-storey car parks provide ample parking options. The building’s Tudor architecture adds a historic ambiance, contrasting with the modern retail environment inside.

Community Connection and Customer Loyalty

As a longstanding local institution, Philip Morris & Son maintains strong ties with the Herefordshire community. It balances its rural roots with contemporary retail trends, appealing to a broad audience from local families to country lifestyle enthusiasts. The store’s commitment to quality and service has earned it a loyal customer base and a solid reputation for reliability and value.

Shopping Experience and Atmosphere

Visitors to Philip Morris & Son experience a welcoming atmosphere where traditional values meet modern retail convenience. The store’s layout invites exploration, with well-curated displays that showcase its extensive product range. Whether browsing homewares or country clothing, customers enjoy a relaxed yet attentive shopping environment supported by friendly and professional staff.

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