The Quays Practice, Manchester Travel Guide

Situated within the vibrant Lowry complex at The Quays in Old Trafford, The Quays Practice provides comprehensive primary care services to the surrounding Salford community. This location places it at the heart of a bustling cultural and commercial area, blending healthcare accessibility with the dynamic environment of Salford’s waterfront.

The practice offers a wide spectrum of services including in-person consultations, telephone appointments, medication reviews, and specialist referrals. In 2024 alone, it managed over 28,000 face-to-face appointments and 24,000 telephone consultations, demonstrating its critical role in local healthcare delivery. The team includes multiple doctors and a dedicated practice nurse, ensuring patients receive attentive and professional care.

Patient experience is a priority at The Quays Practice, with over 90% positive feedback reported in recent years. The practice actively uses patient feedback to enhance its services, focusing on communication, empathy, and responsiveness. This commitment fosters trust and ongoing support from the community it serves.

As part of the broader Salford healthcare system, The Quays Practice collaborates with specialists and musculoskeletal practitioners to provide holistic patient care. It facilitates thousands of referrals annually and manages a substantial volume of medication items, reflecting its comprehensive approach to patient health management.

Located in The Lowry, a landmark cultural venue known for theatre and arts, the practice benefits from modern, accessible facilities within a unique setting. This integration offers patients a distinctive healthcare environment that combines convenience with the cultural vibrancy of Salford’s Quays.

With ongoing recruitment of medical staff and continual service improvements, The Quays Practice is poised to maintain and expand its vital role in community health. Its focus on quality care, patient engagement, and integration within Salford’s healthcare network ensures it remains a trusted medical hub for years to come.