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JR EAST Travel Service Center Shinjuku Station: Your Gateway to East Japan

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Your one-stop hub for hassle-free travel in East Japan, located in the heart of Shinjuku Station.

Located in the bustling Shinjuku Station, the JR EAST Travel Service Center provides comprehensive support for tourists exploring East Japan. Multilingual staff assist with purchasing tickets and passes, offering tourist information, and ensuring a smooth travel experience within the JR East network.

A brief summary to JR EAST Travel Service Center Shinjuku Station New South Gate

  • Monday 8 am-7 pm
  • Tuesday 8 am-7 pm
  • Wednesday 8 am-7 pm
  • Thursday 8 am-7 pm
  • Friday 8 am-7 pm
  • Saturday 8 am-7 pm
  • Sunday 8 am-7 pm

Local tips

  • Visit during off-peak hours to avoid crowds and ensure quicker service.
  • Take advantage of the multilingual staff for personalized travel advice and itinerary planning.
  • Purchase a Japan Rail Pass if you plan to travel extensively on JR lines throughout Japan; the center can help you determine if it's cost-effective.
  • Check for temporary changes in opening hours, as they are subject to change.
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Getting There

  • Walking

    From within Shinjuku Station, follow signs for the New South Gate. The JR EAST Travel Service Center is located just to the right after exiting the New South Ticket Gate. This gate is directly connected to the Shinjuku Expressway Bus Terminal. Ensure you are within the JR station complex to easily access this gate.

  • Public Transport

    If arriving via other train lines within Shinjuku Station (e.g., Odakyu, Keio, Toei, or Tokyo Metro lines), navigate towards the JR lines and then follow signs for the New South Gate. From the South Exit, head to the Koshu-Kaido Gate. From the East or West exits, follow signs to the South Exit, then the New South Gate. A single subway ride within central Tokyo typically costs between ¥170-¥300. Using an IC card like Suica or Pasmo can simplify payment.

  • Taxi

    Taxis are readily available outside Shinjuku Station. Instruct the driver to take you to the Shinjuku Station New South Gate (Shinjuku Eki Shin-Minami Guchi). A short taxi ride from elsewhere in Shinjuku should cost approximately ¥730-¥900, plus any potential surcharge.

Discover more about JR EAST Travel Service Center Shinjuku Station New South Gate

The JR EAST Travel Service Center, situated at the New South Gate of Shinjuku Station, is an essential resource for travelers venturing into the eastern regions of Japan. This center offers a wide array of services, including ticket and pass purchases, tourist information, and multilingual support. Shinjuku Station, known as the world's busiest train station, can be overwhelming. The JR EAST Travel Service Center simplifies navigating Japan's extensive rail system. Friendly, multilingual staff provide personalized assistance, tailoring itineraries to suit individual interests and schedules. The center also offers brochures and maps, highlighting attractions, restaurants, and cultural experiences throughout Tokyo and beyond. Travelers can purchase various passes for exploring the East Japan area, along with basic fare tickets. The center also facilitates the pickup of passes and tickets reserved through JR-EAST Train Reservation. Whether planning a trip to Mount Fuji or navigating Tokyo, the knowledgeable staff can provide insights and recommendations.

Explore the best of what JR EAST Travel Service Center Shinjuku Station New South Gate has to offer

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