Background

Navigating Tokyo: Your Gateway at JR EAST Travel Service Center

Discover Tokyo effortlessly at the JR EAST Travel Service Center, your essential travel hub for tickets, information, and expert advice.

4.4

Nestled within the vibrant Shinjuku Station, the JR EAST Travel Service Center stands as a beacon of assistance for tourists eager to explore the vast wonders of Tokyo and beyond. As one of the busiest railway stations in the world, Shinjuku is a hub of activity, and this service center is strategically positioned to cater to the needs of travelers. Here, you will find knowledgeable staff ready to provide guidance in English, making it easier for international visitors to navigate the complexities of Japan's extensive transportation network. Whether you're looking to purchase train tickets, book accommodations, or seek advice on local attractions, the JR EAST Travel Service Center is your one-stop shop for all travel-related queries. In addition to ticket sales, the center offers a plethora of resources, including brochures and maps that highlight popular destinations, hidden gems, and cultural experiences throughout Tokyo and the surrounding regions. The friendly staff can also assist you in planning your itinerary, ensuring you don't miss out on must-see sights like the iconic Tokyo Tower, the serene Meiji Shrine, or the bustling streets of Akihabara. Open daily from 8 AM to 7 PM, the center provides ample opportunity to stop by before your adventures begin or after a day of exploration for any last-minute travel needs. Moreover, the ambiance within the center is designed to be welcoming and efficient, allowing tourists to feel at ease as they gather information and make travel arrangements. With its prime location and comprehensive services, the JR EAST Travel Service Center is an essential resource for anyone looking to make the most of their time in Tokyo, ensuring that your journey is as smooth and enjoyable as possible.

Local tips

  • Visit early in the morning to avoid crowds and get personalized assistance.
  • Bring your passport for discounts on certain rail passes.
  • Check the website beforehand for special events or promotions.
  • Use the free Wi-Fi available at the center to plan your next stop.
widget icon

Buy tickets

    No tickets available

Book tours with entry

    No tours available

Book tours without entry

    No tours available

A brief summary to JR EAST Travel Service Center Shinjuku Station New South Gate

  • Monday 8 am-7 pm
  • Tuesday 8 am-7 pm
  • Wednesday 8 am-7 pm
  • Thursday 8 am-7 pm
  • Friday 8 am-7 pm
  • Saturday 8 am-7 pm
  • Sunday 8 am-7 pm

Getting There

  • Train

    If you're starting from Tokyo Station, take the JR Yamanote Line (the green loop line) towards Shinjuku. After about 20 minutes, get off at Shinjuku Station. Once you arrive at Shinjuku Station, follow the signs for the New South Gate (Shin Minami Guchi). The JR EAST Travel Service Center is located just outside the New South Gate, at 5 Chome-24-55 Sendagaya, Shibuya.

  • Subway

    From Shibuya Station, take the Tokyo Metro Ginza Line bound for Asakusa. Get off at Omotesando Station (2 stops). Transfer to the Chiyoda Line and take it towards Yoyogi-Uehara. Get off at Yoyogi Station (1 stop). Exit the station and walk towards Sendagaya, which is about a 10-minute walk. You will reach the JR EAST Travel Service Center at 5 Chome-24-55 Sendagaya, Shibuya.

  • Bus

    From Shinjuku Station, head to the bus terminal located just outside the station. Take the Keio Bus bound for Sendagaya. It should take about 10-15 minutes depending on traffic. Get off at the Sendagaya 5-chome stop, which is a short walk from the JR EAST Travel Service Center at 5 Chome-24-55 Sendagaya, Shibuya.

  • Walking

    If you are near Shinjuku Gyoen National Garden, you can walk to the JR EAST Travel Service Center. Exit the garden and head southeast towards Sendagaya. It's about a 15-20 minute walk. Follow the signs to Sendagaya, and you will arrive at 5 Chome-24-55 Sendagaya, Shibuya.

Popular Experiences near JR EAST Travel Service Center Shinjuku Station New South Gate

Popular Hotels near JR EAST Travel Service Center Shinjuku Station New South Gate

Select Currency