Surabaya: The Gateway to East Java's Rich Heritage

Surabaya is served by Juanda International Airport (SUB), which is located about 20 kilometers south of the city center. The airport handles both domestic and international flights. From the airport, you can reach the city by taxi, ride-hailing services, or airport shuttle buses. Alternatively, Surabaya is well-connected by train to other major cities in Java, such as Jakarta, Bandung, and Yogyakarta. Long-distance buses also operate to and from Surabaya, with several bus terminals located around the city.

Surabaya has a variety of transportation options. Taxis and ride-hailing services like Grab and Gojek are widely available and convenient. Public buses, including the Suroboyo Bus, offer an affordable way to get around the city. Bemo (minivans) and angkot (shared minivans) are also popular, though they can be crowded. For short distances, becak (pedicabs) provide a unique local experience. Car rentals are available but driving can be challenging due to traffic. The city is also developing a mass rapid transit system, which will further improve public transportation options.

The official currency in Surabaya is the Indonesian Rupiah (IDR). Credit and debit cards are accepted in most hotels, restaurants, and larger shops. However, cash is preferred in smaller establishments and local markets. ATMs are widely available throughout the city, and money changers offer competitive rates. It’s advisable to carry some cash for convenience, especially in more remote areas.

Surabaya is generally safe for tourists, but it is important to stay vigilant. Petty crimes like pickpocketing and bag-snatching can occur, especially in crowded areas like markets and public transport. Areas such as Dolly, once known for its red-light district, might still be best avoided. Stick to well-lit and busy areas at night. Always use reputable taxi services and avoid traveling alone late at night. Keep your belongings secure and be cautious when using ATMs.

In case of emergency, dial 112 for immediate assistance. Surabaya has several hospitals and medical facilities, including Dr. Soetomo Hospital, which offers comprehensive medical services. Pharmacies are plentiful and can provide over-the-counter medications. It is advisable to have travel insurance that covers medical emergencies. For lost or stolen items, contact the local police station to file a report.

Fashion: Do dress modestly, especially when visiting religious sites. Avoid wearing revealing clothing. Religion: Do respect local customs and traditions. Always remove your shoes when entering mosques and temples. Public Transport: Do be polite and give up your seat to elderly passengers. Don’t eat or drink on public transport. Greetings: Do greet people with a smile and a slight bow. A handshake is common in business settings. Eating & Drinking: Do try local delicacies and accept food offerings graciously. Don’t refuse hospitality, as it is considered impolite.

To experience Surabaya like a local, visit the traditional markets such as Pasar Turi or Pasar Pabean for fresh produce and local goods. Take a stroll along the historic Jalan Tunjungan for a glimpse of colonial-era architecture. Enjoy local street food like sate, gado-gado, and rujak cingur. Engage with locals, who are generally friendly and willing to share insights about their city. Don’t miss the House of Sampoerna, a museum and cigarette factory that offers a unique look into Surabaya’s history.