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Visit York Information Centre & Gift Shop

Your welcoming gateway to York’s history, culture, and attractions, offering expert advice, tickets, and unique local gifts.

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Located at 21 Parliament Street in the heart of York, the Visit York Information Centre & Gift Shop is your essential gateway to exploring this historic city. Open daily, it offers expert local advice, free maps and brochures, tickets for attractions and events, and a charming shop filled with York-themed gifts and souvenirs. Friendly staff and volunteers provide tailored recommendations to help you make the most of your visit.

A brief summary to Visit York Information Centre & Gift Shop

  • 21 Parliament St, York, YO1 8SG, GB
  • +441904909487
  • Visit website
  • Duration: 0.5 to 1.5 hours
  • Budget
  • Environment icon Indoor
  • Mobile reception: 5 out of 5
  • Monday 9 am-5 pm
  • Tuesday 9 am-5 pm
  • Wednesday 9 am-5 pm
  • Thursday 9 am-5 pm
  • Friday 9 am-5 pm
  • Saturday 9 am-5 pm
  • Sunday 10 am-4 pm

Local tips

  • Visit early in the day to avoid crowds and get personalized advice from knowledgeable staff.
  • Pick up a free York Mini Guide and maps to help plan your sightseeing route efficiently.
  • Purchase the Visit York Pass here for discounted access to multiple attractions and convenient entry.
  • Browse the gift shop for authentic York souvenirs and local crafts, with discounts available for cardholders.
  • Use the centre’s wheelchair accessibility and clear signage for a comfortable visit.
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Getting There

  • Bus

    From York Railway Station, take any city bus heading towards the city centre; the journey takes about 10-15 minutes. Buses run frequently every 10-20 minutes. A single ticket costs approximately £2.50. The stop near Parliament Street is a short walk to the centre.

  • Taxi

    A taxi from York Railway Station to the Visit York Information Centre takes around 5-10 minutes, depending on traffic. Fares typically range from £5 to £8. Taxis are readily available outside the station.

  • Walking

    If you prefer to walk from York Railway Station, it takes about 20-25 minutes along mostly flat, paved streets. The route is wheelchair accessible and passes through scenic parts of the city centre.

  • Car

    Driving to the centre is possible, but parking in central York is limited and can be expensive. Nearby public car parks such as Marygate Car Park are about a 10-minute walk away, with hourly rates around £2-£3. Be aware of pedestrian zones restricting vehicle access on Parliament Street.

Visit York Information Centre & Gift Shop location weather suitability

  • Weather icon Any Weather
  • Weather icon Rain / Wet Weather
  • Weather icon Clear Skies
  • Weather icon Mild Temperatures

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Discover more about Visit York Information Centre & Gift Shop

A Central Hub for York Exploration

Situated in the vibrant core of York at 21 Parliament Street, the Visit York Information Centre & Gift Shop serves as the city’s primary resource for visitors seeking to immerse themselves in York’s rich heritage and lively culture. Its prime location places you just a short walk from iconic landmarks such as York Minster, making it an ideal starting point for your adventures.

Expert Guidance and Comprehensive Resources

Inside, a team of knowledgeable tourism experts and dedicated volunteers offer personalized assistance to visitors. Whether you’re looking for the best local attractions, dining experiences, or upcoming events, they provide insightful recommendations tailored to your interests. The centre stocks hundreds of free brochures, detailed maps, and leaflets covering York and its surroundings, empowering you to plan your itinerary with confidence.

Tickets and Passes for Seamless Access

Beyond information, the centre acts as a ticketing point for numerous local attractions and events. You can purchase entry tickets, bus passes, and the official Visit York Pass here, which offers added value and convenience for sightseeing. This service helps visitors avoid queues and ensures access to popular sites, enhancing the overall experience.

A Delightful Shopping Experience

The gift shop within the centre features a curated selection of York-themed merchandise, including souvenirs, local crafts, and memorabilia. It’s a perfect place to find unique keepsakes or gifts that capture the spirit of York. Visitors with a valid York Card or Visit York Perk’s Card can enjoy a 10% discount on selected products.

Accessibility and Visitor Comfort

The centre is wheelchair accessible with clear signage throughout, welcoming families, solo travelers, and groups alike. It operates seven days a week with convenient opening hours, including a lunch break from 12:30 to 13:00. The friendly atmosphere and helpful staff make it a comfortable place to gather information or simply rest during your explorations.

Connecting You with York’s Vibrant Culture

More than just an information point, the centre embodies York’s warm hospitality and cultural richness. It encourages visitors to discover hidden gems, historic sites, and local events, fostering a deeper connection with the city. Whether you’re a first-time visitor or returning to explore further, the Visit York Information Centre & Gift Shop is an indispensable resource for a memorable York experience.

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