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York's Chocolate Story: A Sweet Journey Through York’s Chocolate Heritage

Discover York’s rich chocolate heritage through interactive tours, tastings, and hands-on experiences in the heart of the city.

4.5

York's Chocolate Story is an immersive, award-winning attraction located in the heart of York, England. It offers a fully guided, interactive tour tracing the fascinating 4,000-year history of chocolate, from its origins in Central America to York’s rise as a chocolate-making powerhouse. Visitors enjoy live demonstrations, chocolate tastings, and hands-on experiences such as decorating their own chocolate lollies. The attraction also features a café and gift shop with a tempting range of chocolate treats and drinks, making it a must-visit for families, chocolate lovers, and history enthusiasts alike.

A brief summary to York's Chocolate Story

  • 3-4 King's Sq, York, YO1 7LD, GB
  • +441904527765
  • Visit website
  • Duration: 1 to 1.5 hours
  • Mid ranged
  • Environment icon Indoor
  • Mobile reception: 4 out of 5
  • Monday 10 am-5 pm
  • Tuesday 10 am-5 pm
  • Wednesday 10 am-5 pm
  • Thursday 10 am-5 pm
  • Friday 10 am-5 pm
  • Saturday 10 am-5 pm
  • Sunday 10 am-5 pm

Local tips

  • Pre-book your tickets online at least 24 hours in advance to save 20% and guarantee your preferred tour time.
  • Allow 1 to 1.5 hours for the guided tour and consider upgrading to hands-on chocolate-making experiences.
  • Visit the café and gift shop after your tour to sample and purchase a wide range of chocolate treats.
  • Check for seasonal events like Santa’s Christmas Tour or VIP masterclasses for a special experience.
  • Use nearby city centre car parks or Park and Ride services as there is no dedicated parking at the attraction.
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Getting There

  • Train and Walk

    From York Railway Station, it is approximately a 15-minute walk to York's Chocolate Story via pedestrian-friendly routes through the city centre. The terrain is flat and accessible, suitable for wheelchairs and strollers.

  • Bus

    Several city centre bus routes stop within walking distance of King’s Square. Bus services run frequently throughout the day, with tickets costing around £2-£4 depending on the route.

  • Car and Park

    There is no dedicated parking at the attraction. Visitors should use nearby city centre car parks or Park and Ride facilities. Parking fees vary but typically range from £5 to £15 for a day. Note vehicle access restrictions during pedestrianisation hours.

York's Chocolate Story location weather suitability

  • Weather icon Any Weather
  • Weather icon Rain / Wet Weather
  • Weather icon Clear Skies
  • Weather icon Mild Temperatures

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Discover more about York's Chocolate Story

Exploring York’s Sweet Legacy

York's Chocolate Story reveals the rich history behind York’s reputation as the ‘Chocolate City.’ This unique attraction takes visitors on a journey through 4,000 years of chocolate history, starting from its exotic origins in the rainforests of Central America. The guided tours highlight how York became a global centre for chocolate production, showcasing the stories of pioneering local families who created iconic brands like KitKat, Aero, and Chocolate Orange. The exhibits blend historical insight with engaging storytelling, making the experience both educational and entertaining.

Interactive and Hands-On Experiences

Beyond the historical narrative, York's Chocolate Story offers a variety of interactive activities. Guests can participate in hands-on chocolate-making workshops, including decorating their own chocolate lollies with a choice of toppings and packaging to take home. There are also options to upgrade the tour with truffle rolling sessions or adults-only chocolate and rum or gin tasting tours. Live demonstrations by expert chocolatiers provide a fascinating glimpse into the craft of chocolate making, enriching the visitor experience.

Facilities and Visitor Amenities

The attraction is designed to be family-friendly and accessible, welcoming children aged four and above, with free entry for under-fours. Facilities include disabled toilets, hearing-impaired accommodations, baby changing areas, and a cashless payment system. The on-site café serves indulgent drinks and snacks, while the gift shop offers a wide range of chocolate products, including the option to pre-order personalized chocolate bars. Seasonal events and private masterclasses are also available, catering to groups and special occasions.

Location and Accessibility

Situated in King’s Square at the top of the Shambles in York city centre, York's Chocolate Story is easily accessible on foot from York Railway Station (approximately 15 minutes). While there is no dedicated parking, nearby city centre car parks and Park and Ride services are recommended. Due to pedestrianisation in the area, vehicle access is restricted during peak hours, but disabled badge holders have designated parking options nearby. Public transport options include buses stopping within walking distance.

Seasonal Highlights and Special Events

York's Chocolate Story often extends its opening hours during school holidays and hosts special seasonal tours such as Santa’s Christmas Tour. The attraction also offers VIP masterclasses and birthday party packages, making it a versatile venue for celebrations and chocolate-themed events. Visitors are encouraged to pre-book online to secure preferred time slots and benefit from discounts, especially during busy periods.

A Destination for All Chocolate Lovers

Whether you are a family, a solo traveler, or a group of chocolate enthusiasts, York's Chocolate Story provides a rich, sensory experience that combines history, craft, and indulgence. From learning to taste chocolate like a professional to creating your own sweet treats, the attraction promises a memorable visit that celebrates York’s unique contribution to the world of chocolate.

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